What are the responsibilities and job description for the Registered Nurse (RN) - Case Manager - PRN position at Ottumwa Regional Health Center?
Registered Nurse (RN) - Case Manager - PRN
Your experience matters
Ottumwa Regional Health Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Case Manager joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More about the role
Under direct supervision of the Clinic Manager, with indirect supervision by CNO/Clinic Director, the Nurse Navigator will provide direct patient care and comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow through system, facilitate interactions with clinical research office, increase patient and provider satisfaction, maintain point of contact with providers and serve as the first point of contact for patients and families.
How you’ll contribute
A Registered Nurse (RN) who excels in this role:
Monitors and manages patient care to promote continuity of care, optimal outcomes, patient satisfaction, cost efficiency, and regulatory compliance. Collaborates with the multidisciplinary team, payors, and community resources; leads discharge planning and utilization review activities. Reports to the Director or Manager of Department.
Essential Functions
- Consults regularly with nursing staff and the multidisciplinary team to evaluate patient status and appropriateness of care, including admission, length of stay, transfers, and discharge.
- Monitors patient and family satisfaction; responds to questions and complaints from patients, families, and payors.
- Leads and coordinates discharge planning, including patient transfers to other facilities and referrals to community resources; provides discharge education.
- Performs chart reviews to identify and address issues related to service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.
- Communicates effectively with providers, payors, and ancillary services to remove barriers and ensure timely care progression.
- Accurately documents case management activities, plans, and outcomes.
- Participates in performance improvement and required continuing education.
- Supports department operations by working alternate shifts/units as needed; may be assigned on-call.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
What we’re looking for
Associate’s Degree in Nursing required; Bachelor’s Degree in Nursing preferred.
Current RN license in the state of practice
BCLS required.
Skills:
Critical thinking and decisive judgment; ability to work with minimal supervision in stressful environments. Proficiency in learning/navigating multiple clinical software systems. Effective English communication (read, write, speak, and understand). Ability to complete the Skills Competency Checklist within 90 days of hire.
More about Ottumwa Regional Health Center
Ottumwa Regional Health Center is a 217-bed hospital that has been offering exceptional care to the Ottumwa community for over 133 years. We are proud to be recognized by The Joint Commission on Accreditation of Health Care Organizations and be members of the Iowa and American Hospital Associations.
EEOC Statement
“Ottumwa Regional Health Center is an Equal Opportunity Employer. Ottumwa Regional Health Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”