What are the responsibilities and job description for the Systems Training Lead position at Ottobock?
| Start from: | 11/17/2025 |
| Company: | Otto Bock Patient Care, LLC |
| Department: | Clinical |
| Location: | Austin, TX |
| Type of position: | Full-time |
| Remote possible: | Hybrid |
| Job ID: | 8115 |
For more than a century, Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences.
As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 1,000 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.
We are looking for a Systems Training Lead in our Austin, TX location! (onsite)
This position plays a critical role supporting Ottobock's mission to be the #1 O&P Destination.This role is responsible for collaborating on the design, delivery, and continuous improvement of systems training programs across clinical and administrative teams. The trainer collaborates closely with management, digital solutions, and compliance teams to drive excellence in patient care and administrative workflows.
Maintain working knowledge of Ottobock Patient Care standards and practices.
Ensure compliance with company policies, HIPAA, and corporate standards through effective training delivery.
Travel required as needed for onsite Training/Support
Collaborate on the design and implementation of a scalable training infrastructure, including digital learning paths, modular content, and role-based onboarding programs.
Develop and maintain training materials and user guides in collaboration with management and compliance teams.
Deliver EMR and patient care workflow training for new hires and existing staff.
Communicate updates to EMR workflows and new development releases.
Collaborate with direct manager, the Manager of Digital Solutions, Admin Director, and Compliance Team to align training with system changes and regulatory requirements.
Communicate and collaborate with managers of new hire and existing staff regarding training topics and feedback regarding sessions.
Collaborate with leadership on training effectiveness through feedback, performance metrics, and continuous improvement cycles.
Work with leadership on training needs assessments and create tailored development plans for individuals and teams.
Maintain employee access to training resources and ensure documentation is current and accessible.
Perform other duties and special projects as assigned.
Knowledge, Skills, and Abilities:
Proficiency in Microsoft Office Suite, SharePoint, and other documentation tools.
Familiarity with EMR systems and clinical administration workflows.
Strong understanding of adult learning principles and instructional design.
Effective interpersonal, presentation and communication skills, with the ability to coach and motivate staff.
Strong organizational and time management skills.
Ability to collaborate across departments within the company.
Customer service mindset and commitment to support staff.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Patience and adaptability when working with varying skill levels.
Confidence in speaking and presenting to large groups and leading workshops.
Minimum Qualifications - (Education, Experience, Certification, & Licensure):
Bachelor's degree in applicable field, or equivalent work experience.
Background in training or coaching.
Demonstrated ability to plan, organize, and carry out training responsibilities.
Strong technology and computer skills.
Must possess strong communication and interpersonal skills necessary to maintain effective working relations with management of all levels, colleagues, and strategic partners.
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%
Ottobock Healthcare is an Equal Opportunity Employer
EOE/Individuals with Disabilities/Veteran Status