What are the responsibilities and job description for the Commercial Lines Insurance Account Manager position at Ottawa Kent Insurance?
Are you a driven Account Manager / CSR who wants to:
Help business owners protect their employees and operations
Create win-win relationships with underwriters
Use your customer service and sales ability to grow a local agency
In this role you will serve an existing book of middle market clients in a variety of industries, ranging from construction to manufacturing to retail.
Compensation and Benefits for this role include…
- Salary based on experience, plus the opportunity for profit-sharing bonuses based on agency results
Hybrid schedule - can work 100% in office if desired with remote work a possibility
Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO)
To be successful in this position, you’ll need to be:
Licensed as a Property and Casualty insurance agent
Experienced in Commercial insurance (minimum of 2 years required)
Motivated by getting things done and checking off your To-Do list
Great at helping clients over the phone, in emails, or in person in a timely manner
Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required
As a Client Manager at Highstreet/Ottawa Kent, you’ll be expected to:
Retain current clients
Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. You’ll be involved in both New and Renewal marketing.
Complete day-to-day Commercial Lines Workflows - confirmation of binding policies, certificates of insurance, endorsements and audits.
Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
Prepare proposals and summaries of insurance in both our agency management system and insurance carrier rating systems.
Why do you want to be at Highstreet/Ottawa Kent?
- Be Your Best - we live our virtues of having a servant's heart, a spirit of excellence, and a champion's resolve.
2. Our Unique Process - you’ll play an important role serving clients to make their businesses safer.
3. Your Future Opportunities - Ottawa Kent is part of Highstreet Insurance, a growing agency group with 150 locations across the USA. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies.
Where is the location and what are the work hours?
Jenison, Michigan
Full time; 40 hours a week
We are looking to hire the right fit for our culture. If this sounds like you or someone you know, apply right now!