Dispatcher

Title: Dispatch

Job Classification: Non-Exempt, Full-Time

Work Schedule: Shift Work

Reporting Relationship: Sheriff

Wage: $18.22 – $26.21 Per Hour

Primary Accountabilities:

Dispatch is a non-sworn position within the agency. However, this is a very important support position and the individual performing these tasks must develop a thorough knowledge of law enforcement service terminology. In addition to essential clerical skills, this position must work well with others, maintain the ability to properly operate a communications radio and be able to work on sensitive matters, while maintaining the confidentiality and the confidence of others.

Primary Responsibilities:

· Answers and directs non-emergency telephone calls, takes messages, keyboards and files documents, maintains agency records, and writes correspondence.

· Performs other lawful duties as assigned by Supervisor.

General Responsibilities:

· Assists in providing community-based law enforcement services to those within the jurisdictional limits of the agency through timely and accurate clerical and communication support.

· Answers inquiries from the public, resolves issues, and directs people with issues and questions to the proper resource.

· Maintains sensitivity and provides equal services without regard to race, religion, gender, or cultural group.

· Establishes and maintains positive, effective working relationships with coworkers, supervisors, other agencies and the public.

· Abides by all lawful policies and procedures, orders and instructions by superiors of the Ottawa County Sheriff.

· Performs other duties as assigned by Supervisor.

Qualifications:

· Must possess a high school diploma or GED.

· Must be a resident of Kansas or become one within ninety (90) days of employment.

· Must be at least eighteen (18) years of age.

· Must have never been convicted of a felony or misdemeanor involving moral turpitude and have no previous or current charges of driving while intoxicated or driving under the influence of drugs or alcohol.

· Must be free of misdemeanor convictions for the last twelve (12) months.

· Must be subject to thorough background investigation and personal interviews by agency personnel.

· If served in the armed forces of any country, must have the ability to demonstrate stability, reliability, and integrity, by having been Honorably Discharged. Dishonorable discharge will not be accepted.

· Ability to demonstrate reading and comprehension skills in the English language to at least the twelfth (12th) grade level.

· Must be free from any illegal or legal drug use that impairs mental or physical performance for the past five (5) years, as determined by interviews, medical, or polygraph testing.

· Ability to demonstrate honesty and integrity by successfully completing pre-employment polygraph and drug testing.

· Must be fingerprinted and subjected to a search of local, state and national records and fingerprint files.

· Must demonstrate a thorough knowledge of law enforcement service terminology and practices.

· Ability to type a minimum of fifty (50) words per minute on keyboard.

· Must have obtained experience and demonstrated proficiency with keyboards, computers, telephones, two-way radios, electronic calculators, copiers and collators, scanners and Microsoft Office and WordPerfect software.

Physical Demands:

· Frequently requires standing, speaking or hearing, using hands to finger, handling or feel and repetitive motions, walking, stooping, kneeling, crouching or crawling, and reaching with hands and arms and occasionally requires sitting or climbing.

· Specific vision abilities required by this job include close, distance and peripheral vision, depth perception, and the ability to adjust focus. Will spend a large amount of time viewing a computer screen.

· Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word. Occasionally subjected to irate customers which requires skillful, calm communication.

· Ability to remain seated for long periods of time.

Work Environment:

· Work is performed primarily in a confined area for twelve (12) hours or more.

· Subject to frequent interruptions with frequent amount of public contact.

· The noise level is moderate.

Additional Duties:

Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

Job Type: Full-time

Pay: $18.22 - $26.21 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Benefits:

Salary : $18 - $26