What are the responsibilities and job description for the Tool Technician position at Otis?
Date Posted:2026-06-26Country: United States of AmericaLocation: OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USAThe Tool Technician is responsible for receiving, inspecting, assembling, rebuilding, testing, packaging, and shipping equipment and component parts in accordance with established procedures, manufacturer specifications, quality standards, and safety requirements. This position supports inventory accuracy, order fulfillment, equipment maintenance, and continuous operational efficiency within the Tool Facility.Shift: 1st ShiftHours: 7:30AM-4:00PM (Mon-Fri, some overtime may be required)Equipment Assembly and RepairRead and interpret assembly instructions, blueprints, specifications, parts lists, and standard work instructions.Assemble, disassemble, inspect, rebuild, and test equipment and components according to manufacturer requirements and company standards.Position and fit parts and subassemblies using measurements, templates, gauges, and hand tools.Verify completed work by inspecting and measuring components to ensure compliance with specifications and quality requirements.Rebuild and test hoists, safety block stops, false cars, and other equipment as assigned.Troubleshoot and identify mechanical and basic electrical issues during inspection and testing activities.Inventory and Material ManagementReceive incoming shipments and verify quantities and condition of equipment and materials.Conduct inventory audits upon receipt of deliveries to identify discrepancies and support timely resolution of missing or damaged materials.Maintain accurate inventory records using company systems and documentation procedures.Monitor supply levels and communicate replenishment needs to support operational requirements.Order Fulfillment and ShippingPick, package, and prepare customer and internal orders for shipment.Fulfill orders for safety cables, hoisting cables, wind cables, kits, and other products.Inventory, repackage, and process approximately 5–6 G2S kits per day or as business needs require.Repackage incoming equipment to ensure safe storage and consistent shipment preparation.Package miscellaneous products and equipment in accordance with established procedures and quality standards.Documentation and ComplianceComplete required production, quality, inventory, testing, and shipping documentation accurately and timely.Utilize company software, iPads, and ISO quality systems to record work activities and maintain documentation.Follow all company policies, procedures, safety standards, and regulatory requirements.Maintain a clean, organized, and safe work environment.Conserve company resources through proper use and care of equipment, materials, and supplies.Perform other duties as assigned.Required KnowledgeManufacturing, production, and processing methods.Quality control principles and inspection techniques.Mechanical systems, tools, equipment, and their applications.Basic electrical and electronic troubleshooting concepts.Basic mathematics, including measurements, calculations, and conversions.Required Skills and AbilitiesAbility to read and comprehend work instructions, blueprints, specifications, and technical documentation.Strong attention to detail and commitment to quality.PIV operation experienceAbility to monitor equipment performance and identify issues requiring corrective action.Effective problem-solving and critical-thinking skills.Ability to coordinate work activities and prioritize multiple tasks.Strong verbal and written communication skills.Proficiency with computers, tablets, and business systems.Ability to adapt to changing priorities and business needs.Ability to work independently and as part of a team.Willingness to work additional hours when necessary to meet customer and operational requirements.EducationRequired:High School Diploma or GED equivalent.Preferred:Technical training or education in manufacturing, industrial maintenance, mechanical systems, or a related field.ExperienceRequired:Minimum of two (2) years of experience in manufacturing, assembly, repair, maintenance, logistics, shipping, receiving, or a related industrial environment.PIV Operation experience/certification.Preferred:Experience rebuilding mechanical equipment, hoisting equipment, or industrial tools.Experience working within an ISO-certified environment.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Benefits:
Health Insurance, Maternity & Paternity Leave, Vacation & Paid Time Off