What are the responsibilities and job description for the Housekeeping Associate position at Otis Harbor Springs?
Housekeeping Associate
Pay: Starting at $18.00 per hour
Type: Full-Time & Part-Time Available
Location: Otis Harbor Springs – Harbor Springs, MI
About Otis
Otis is a 29-room boutique hotel in Harbor Springs, Michigan where thoughtful design, exceptional food, and genuine hospitality come together to create memorable experiences.
Originally built in 1958 and thoughtfully restored, Otis blends mid-century architecture with contemporary comfort. Every detail—from the cleanliness of our guestrooms to the warmth of each interaction—plays an important role in creating an exceptional guest experience.
Our housekeeping team is the foundation of that experience. Before a guest enjoys a meal, attends an event, or relaxes in one of our spaces, they experience the quality of their room. We take pride in maintaining exceptionally clean, beautifully presented guestrooms that reflect the care and craftsmanship of our brand.
Position Summary
The Housekeeping Associate is responsible for maintaining the cleanliness, presentation, and overall condition of guest rooms and public spaces throughout the property.
This role goes beyond cleaning. Every room should feel welcoming, thoughtfully prepared, and ready to create a memorable first impression. We are looking for individuals who take pride in their work, notice the smallest details, and understand that consistency creates trust with every guest.
ResponsibilitiesGuest Rooms
- Clean and prepare guest rooms to Otis brand standards
- Make beds and replace linens and towels
- Clean bathrooms, kitchens, and living areas
- Dust, vacuum, mop, and sanitize all assigned spaces
- Restock guest amenities and supplies
- Inspect rooms to ensure every detail meets quality expectations
- Report maintenance concerns promptly
Public Spaces
- Maintain cleanliness throughout the lobby, hallways, stairwells, and common areas
- Assist with outdoor guest areas as needed
- Ensure housekeeping storage areas remain organized and stocked
- Support seasonal deep cleaning projects
Team Responsibilities
- Work efficiently while maintaining exceptional quality
- Communicate room status with the Front Desk
- Assist teammates during busy periods
- Follow all health and safety procedures
- Help create a positive and collaborative work environment
Qualifications
- Housekeeping or hospitality experience preferred, but not required
- Strong attention to detail
- Reliable and dependable
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn
- Ability to lift up to 40 pounds and remain active throughout the shift
- Availability to work weekends and holidays
Compensation & Benefits
- Starting pay of $18.00 per hour
- Health benefits for eligible full-time employees
- Paid Time Off
- Employee dining discounts
- Hotel stay discounts
- Professional development opportunities
- Opportunities for advancement within Kinship Hospitality
Why Join Us?
At Otis, housekeeping is one of the most important roles on the property. The quality of every guest stay begins with the work our housekeeping team performs each day.
If you take pride in creating beautiful spaces, enjoy working in a supportive team environment, and want to be part of a growing boutique hospitality company, we'd love to meet you.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $18 - $19