What are the responsibilities and job description for the Restaurant Server position at OTH Hotels Resorts?
Where Hospitality Becomes Unscripted.
Job Summary
At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As a Restaurant Server, you bring warmth, energy, and connection to every table—whether in the restaurant, lounge, rooftop, or poolside. This role isn’t just about taking orders—it’s about reading the room, anticipating needs, and making every guest feel welcomed, appreciated, and cared for in the moment.
You are more than a server—you’re a storyteller of flavor and experience. And when empowered with our Unscripted Hospitality mindset, your presence turns everyday meals into memorable moments.
Key Responsibilities
- Provide warm, attentive, and personalized service in a variety of restaurant outlets (breakfast, lunch, dinner, lounge, rooftop, pool, or in-room dining).
- Guide guests through menus, offering thoughtful recommendations and knowledge of ingredients, specials, and beverage pairings.
- Take and enter orders accurately using the POS system and ensure timely delivery of food and drinks.
- Anticipate guest needs, check in regularly, and respond promptly to any requests or concerns.
- Ensure tables, service areas, and stations are clean, stocked, and guest-ready at all times.
- Collaborate with teammates across departments including kitchen, bar, and host team to ensure seamless and efficient service.
- Follow all safety, sanitation, and responsible alcohol service protocols.
- Handle payment transactions with accuracy and professionalism.
- Uphold brand standards and service expectations, adapting your approach to suit the setting and guest vibe.
Who You Are
- A natural people-person who thrives in a fast-paced, guest-facing environment.
- Adaptable and flexible—able to jump into various outlets and shift styles with ease and grace.
- Passionate about food, drink, and delivering service that feels genuine and thoughtful.
- Detail-oriented and able to juggle multiple tables while maintaining poise and professionalism.
- Experienced in restaurant service; at least 6 months in a server or food & beverage role preferred.
- Comfortable using POS systems and learning menu details quickly.
- Available to work flexible shifts, including mornings, evenings, weekends, and holidays.
- Communicates clearly in English; bilingual abilities are a plus.
- Holds or willing to obtain required food handler and alcohol certifications, based on local law.
What Makes Us Different
Unscripted Hospitality is more than a service philosophy—it’s a culture of care, empowerment, and personal connection. You’re trusted to read the moment, engage with heart, and deliver experiences that feel personal and real. At OTH Hotels Resorts, your role isn’t just to serve—it’s to elevate, surprise, and remind our guests why dining with us is about more than a meal.
Join Us
If you’re ready to bring energy, purpose, and personality to the plate—and want to be part of a team that celebrates authenticity and service with soul—this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.