What are the responsibilities and job description for the Sales Engineer position at OTC Industrial Technologies?
As a Sales Engineer you will be responsible for engaging with key decision-makers and professionals in the OTC products and services space. You will collaborate with engineers and maintenance teams to identify solutions, conduct product presentations and demonstrations, and build lasting relationships with customers and vendors. In this role, you will perform equipment failure analyses, manage performance improvement programs, and provide start-up service and support when needed. Additionally, you'll strengthen connections through customer engagement and joint sales calls, while maintaining a deep knowledge of industry standards and products.
What You'll Do:
- Engage with decision-makers for OTC products and services.
- Collaborate with engineers and maintenance professionals to solve problems.
- Conduct product presentations and demonstrations for customers.
- Build rapport and conduct joint sales calls with manufacturers.
- Attend sales and company meetings as required.
- Maintain a high level of product and industry knowledge.
- Strengthen relationships with customers and vendors through entertainment.
- Provide start-up service and support when needed.
- Perform failure analysis of mechanical equipment and report findings.
- Manage equipment performance improvement programs and report results quarterly.
- Other duties may be assigned.
- Bachelor's degree in Engineering (Mechanical, Industrial, or related field) preferred.
- Proven experience with centrifugal pumps, pump systems, and related rotating equipment required.
- Engineering background with the ability to understand technical applications, customer requirements, and engineered solutions.
- Experience supporting technical sales, applications engineering, or industrial equipment solutions preferred.
- Strong understanding of rotating equipment, pump applications, and industrial processes.
- Ability to interpret engineering specifications, drawings, and customer requirements.
- Proficient in Word, Excel, PowerPoint, Outlook, and CRM software (Selltis preferred).
- Valid driver's license with a clean record.
- Strong verbal and written communication skills.
- Excellent customer service and relationship-building abilities with a customer-centric focus.
- Ability to multitask, prioritize, and manage time effectively.
- Energetic, outgoing, and professional demeanor with the ability to work independently and as part of a team.
- Familiarity with industry standards (API and ASME) and engineering specifications.
- Prior plant experience or experience working directly with industrial customers preferred.
Physical Demands/Work Environment:
- Work in both office and industrial settings.
- Ability to travel by plane and drive up to 6 hours per day.
- Communicate via telephone and electronic devices.
- Walk long distances, climb stairs and ladders at industrial sites.
- Work in various climates, including high temperatures and direct sunlight.
- Wear proper PPE, including hard hat and safety glasses.
Why Join OTC Industrial Technologies?
- Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
- Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
- Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
- Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.
PP&S is a distributor & engineering/repair service provider for rotating and process equipment serving NC, SC, AL, GA, VA & the FL Panhandle. PP&S offers comprehensive design and aftermarket services to optimize equipment selection, utilization and asset management, achieving the total lowest cost of ownership for our client base. PP&S is now part of OTC Industrial Technologies, particularly the Pump & Motor Technology group.
OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. OTC is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.