What are the responsibilities and job description for the Industrial Quality Technician position at OTC Industrial Technologies?
About this role
OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. OTC is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.
IFM Quality & Finishing Technician
Join Our Team as an Integrated Facility Management (IFM) Quality & Finishing Technician
We are looking for a skilled and motivated Quality & Finishing Technician to provide repair, cleaning, and preventative maintenance services for customer equipment at industrial and commercial facilities.
This role is ideal for a hands-on technician with experience in industrial finishing, commercial HVAC systems, air quality, filtration, and equipment maintenance who enjoys troubleshooting problems, working directly with customers, and supporting high-quality service delivery.
Key Responsibilities
- Troubleshoot, diagnose, and repair customer equipment in the field
- Perform preventative maintenance, cleaning, and servicing of industrial and commercial systems
- Lead industrial paint, finishing, filtration, HVAC, and indoor air quality maintenance projects
- Provide technical training and support for customers and technicians
- Respond to customer inquiries regarding equipment repairs and service needs
- Document service work and maintain accurate service reports in company systems
- Maintain and test service equipment and tools before and after use
- Assist with special projects and technical service initiatives
- Support product demonstrations and customer training both in the lab and in the field
- Participate in establishing service and maintenance contracts
- Maintain a safe and organized work environment
Required Experience
- High school diploma or equivalent
- 1 year of skilled trades or technical field service experience
- 1 year of experience in a focused application or product line
- 1 year of experience in at least two of the following areas:
- Industrial finishing or paint systems
- Powder coating / finishing
- Commercial HVAC
- Industrial cleaning systems
- Filtration and indoor air quality
- Mold remediation or duct cleaning
- Strong mechanical and electrical troubleshooting abilities
- Experience disassembling, repairing, and reassembling equipment
- Ability to operate hand tools, power tools, and electrical diagnostic equipment
- Ability to read and understand technical manuals, safety procedures, and service documentation
Additional Requirements
- Ability to travel up to 5%
- Valid driver's license with acceptable driving record
- Ability to operate a forklift and pallet jack
- Proficiency with Microsoft Office (Excel, Word, Outlook, Teams)
- Ability to learn company service systems and maintain equipment records
- Must be able to work in environments that may include:
- Paint and solvent odors
- Moving mechanical parts
- Electrical equipment
- Airborne particles or chemicals
Certifications
- Mold and duct cleaning certifications preferred
- Ability to obtain certifications from primary vendors within 6 months (Graco, GEMA, Fanuc, Sames, CFT, etc.)
Physical Requirements
- Ability to walk, climb, stand, stoop, kneel, and bend regularly
- Ability to lift up to 50 lbs unassisted
OTC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. OTC is a VEVRAA Federal Contractor—priority referral Protected Veterans requested.