What are the responsibilities and job description for the POS Functional tester position at OtB Tech LLC?
Title: Senior POS Functional tester
Location: Coppell, Texas(Onsite)
Duration: Long Term
We are seeking a Senior POS Functional Tester with strong expertise ( 7 years’ experience) in Oracle Simphony POS testing. The ideal candidate should have hands-on experience in POS functional testing, hardware validation, integrations, and end-to-end transaction testing across restaurant operations. The role involves test planning, execution, defect management, POS lab setup, TestRail suite maintenance, and collaboration with cross-functional teams in Agile environments. Mandatory to Work from office .
Key Responsibilities
- Identify test scope, dependencies, risks, and mitigation plans.
- Hands-on experience on Oracle Simphony Point of Sales systems and RES-3700 systems.
- Design, author, execute, and maintain test cases and regression suites in TestRail.
- Validate dine-in, bar, arcade, retail, and multi-revenue center transaction workflows.
- Perform Oracle Simphony POS functional testing including menus, pricing, taxes, discounts, loyalty, tenders, and promotions.
- Execute end-to-end testing for guest checks, split/merge checks, refunds, voids, KDS, receipt printing, and labor operations.
- Set up and maintain POS lab environments including terminals, handhelds, printers, KDS, scanners, and payment devices.
- Validate integrations with payment gateways, loyalty systems, online ordering, and reporting platforms.
- Perform database validation for transaction integrity and workstation synchronization.
- Log, track, and manage defects using Jira and TestRail.
- Assist Automation teams by providing functional KT, business workflow guidance, and testing support for automation script development.
- Participate in Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
Required Skills & Experience
- Strong QA experience in Oracle Simphony POS testing within restaurant, entertainment, and hospitality domains.
- Simphony configurations using Oracle Simphony EMC module.
- Hands-on experience in POS functional testing, POS lab setup, hardware validation, Jira, and TestRail.
- Strong understanding of restaurant workflows, payment processing, menus, pricing, taxes, discounts, and loyalty programs.
- Experience with database testing and transaction validation.
- Familiarity with Cloud technologies, Kubernetes, and Docker environments.
- Experience working in Agile/Scrum delivery models.
- Hands-on experience on Oracle Simphony Point of Sales systems and RES-3700 systems.
Good-to-Have
- Exposure to Oracle Simphony upgrades, migrations, and enterprise rollouts.
- Experience with multi-location POS deployments and production support validation.
- Knowledge of KDS, online ordering, loyalty, and payment gateway integrations.
- Automation exposure using Eggplant or similar automation tools.
Key Deliverables
- Authored and maintained test cases and regression suites in TestRail.
- Executed Oracle Simphony POS functional and integration test scenarios.
- POS hardware validation and database reconciliation reports.
- Defect tracking and reporting in Jira and TestRail.
- Weekly QA status reports, dashboards, and test summary reports.