What are the responsibilities and job description for the Account Manager position at Ostrom Creative?
NOW HIRING A HUMAN JUGGLER (AKA ACCOUNT/PROJECT MANAGER)
Look, we’re Ostrom Creative. We’re small but scrappy. Pint-sized but caffeinated. The kind of outfit that gets called “boutique” when people can’t figure out how we’re pulling off agency-level work with a team that could fit in a decent-sized lifeboat. (Including appropriate flotation devices.)
What we do: Branding that exists for its own sake, design that actually gets noticed, and content that makes you look up from your phone for half a second. Free Thinking for Hire™—that’s the deal. We’re sharp as hell.
What we need: Someone who can juggle flaming chainsaws while keeping a smile plastered on their face. (Okay, not literally. Insurance won’t cover that.) The official title is Account Coordinator/Project Manager, but around here it’s more like Traffic Cop/Therapist/Cat Wrangler (except we have office dogs). You’ll be the one making sure clients feel heard, projects stay on the rails and that every deliverable is worthy of having your name and ours on it.
What you’ll be doing while your friends wonder what “agency life” even means:
- Babysitting grown adults (managing client relationships).
- Translating client-speak into things our creative team can execute.
- Taking messy ideas and shaping them into strategies that make sense.
- Offering feedback that’s honest, smart, and doesn’t crush souls.
- Keeping projects on time, on budget, and out of the ditch.
- Writing briefs, timelines, and recaps that make you sound far more organized than you feel.
- Scheduling meetings (yes, the dull part).
- Light accounting (don’t panic—just spreadsheets and QuickBooks, not Wall Street).
What you’ll need to survive this gig:
- 3-5 years of agency experience (the real kind, not “my cousin’s start-up once had a logo”).
- A client-facing poker face.
- The ability to manage multiple spinning plates without letting them smash on the floor.
- Communication skills sharper than a Ginsu knife.
- Time management, problem-solving, and enough organizational sense to keep color-coded calendars from looking like abstract art.
- And yes—you have to play nice with others. Even on Mondays.
Bonus points if you:
- Know your way around Microsoft, Slack, Dropbox, QuickBooks, and the other usual suspects.
- Can dabble in Google Ads or Meta Ads without breaking the internet.
- A working knowledge of semicolons.
Location: We’re in Minnetonka, Minnesota. If you’re local, awesome. If not, and you’re the right kind of awesome, we might consider remote.
If this sounds like you, send your resume (and a little something that makes us want to keep reading past your name) to jobs@ostromcreative.com.