What are the responsibilities and job description for the Host position at Osteria?
Job Details
- Responsible for greeting incoming and departing guests.
- Answers incoming calls to the restaurant and provides appropriate service.
- Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
- Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
- Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure steps of service are met at all times.
- Creates memorable experience to build repeat business.
- Performs other duties as assigned.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.
Required Education and Experience
- Prior knowledge/use of Resy preferred.
- Minimum one (1) to two (2) years prior experience in client-facing role.
- Strengths must include multi-tasking, problem resolution, and customer relations.
- Must have excellent written and verbal communication skills.
- Must be a team player with a strong work ethic.
- Exceptional hospitality/guest relations.
Salary : $17 - $20