What are the responsibilities and job description for the New Patient Referral Coordinator position at OSSP Spine & Pain Management?
Overview
Join our dynamic healthcare team as a Referral Coordinator - where you will play a vital role in streamlining patient care and ensuring seamless communication between patients, providers, and specialists. This energetic position offers the opportunity to utilize your clinical skills and medical administrative expertise to enhance patient experiences across diverse medical settings. As a key member of our team, you will coordinate referrals, manage medical documentation, and support clinical workflows with enthusiasm and precision.
Duties
- Facilitate patient referrals by coordinating with patients, specialists, insurance providers, and internal teams to ensure timely appointments and follow-ups
- Assist with patient intake processes, including collecting vital signs, updating medical histories, and verifying insurance information
- Manage electronic health records (EHR/EHR systems) accurately, ensuring all documentation complies with privacy regulations and organizational standards
- Support clinical staff by performing basic procedures such as phlebotomy, medication administration, and taking vital signs in various outpatient or inpatient settings
- Provide exceptional patient service by addressing inquiries, explaining referral processes, and offering compassionate support throughout their visit
- Collaborate with healthcare providers to ensure comprehensive documentation of patient care activities in EMR/EHR systems
- Assist with checking patients in and out to include procedure scheduling
Requirements
- Proven experience in medical office management or clinical support roles within outpatient clinics
- Preference will be given to those with prior experience in medical referral, and/or authorizations positions
- Strong knowledge of medical terminology, physiology, anatomy, pharmacology,
- Hands-on experience with EMR/EHR systems and electronic health records management tools
- Skilled in patient care activities such as intake assessments, vital signs collection, and medication administration
- Familiarity with X-ray procedures, phlebotomy techniques, and medical documentation practices in a fast-paced environment
- Ability to multitask efficiently while maintaining attention to detail in medical records and administrative tasks
- Additional responsibilities as deemed necessary
- Prefer - Credentialed Medical Assistant
Hours- 8:00am to 5:00pm Monday through Friday
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18