What are the responsibilities and job description for the Front Desk Receptionist/Assisting - Medical Office position at OSSM?
We are a busy, patient-centered medical office committed to providing high-quality care in a welcoming and efficient environment. We are seeking a dependable, organized, and compassionate Front Desk Receptionist who is also comfortable assisting with basic clinical duties.
Position Summary:
This position is responsible for managing front office operations while also supporting the physician and clinical staff with patient care tasks. The ideal candidate is detail-oriented, professional, and able to multitask in a fast-paced medical environment.
Key Responsibilities:
- Greet and check in/check out patients in a courteous and professional manner.
- Answer multi-line phones and respond to patient inquiries.
- Schedule and confirm appointments.
- Verify insurance and collect copays.
- Maintain accurate patient records in the electronic medical record (EMR) system.
- Process referrals, authorizations, and medical records requests.
- Room patients and prepare them for examination.
- Obtain and document vital signs, medical history, and reason for visit.
- Prepare and review charts prior to appointments (chart prep).
- Assist physician during exams and minor procedures as needed.
- Clean and stock exam rooms.
- Handle lab specimens and coordinate diagnostic testing.
- Provide patient education and follow-up instructions.
Qualifications:
- High school diploma or equivalent required.
- Medical office experience preferred.
- Knowledge of EMR systems (experience with [insert system if applicable]).
- Familiarity with medical terminology.
- Strong communication and organizational skills.
- Ability to multitask and work independently.
- Professional appearance and positive attitude.
Preferred Qualifications:
- Medical Assistant or equivalent experience.
- Bilingual (if applicable).
- Experience with insurance verification and prior authorizations.
What We Offer:
- Competitive pay (based on experience).
- Paid time off.
- Health benefits (if applicable).
- Supportive team environment.
- Opportunities for growth.
Salary : $20 - $24