IT Administrator

Pro Mach is a leading provider of integrated packaging and processing products and solutions for food, beverage, consumer goods, pharmaceutical, and other diverse companies. Through our brands, Pro Mach provides product packaging and processing equipment, PMMI certified training, installation, parts, and service in Bottling & Capping, Primary Packaging, Flexible Packaging, Material Handling, Identification & Tracking, and End of Line Packaging.

Pro Mach has a diverse customer base, from Fortune 500 companies to smaller, privately-held businesses worldwide, which depend on reliable, flexible, technologically advanced equipment and integrated solution sets. Pro Mach is headquartered near Cincinnati, Ohio with manufacturing facilities and offices throughout the United States, Canada, and Europe.

For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com.

ProMach is searching for an IT Administrator who delivers IT services for ProMach companies within the Systems & Process and Secondary Packaging Business Units. This role serves as a primary escalation point for IT support needs and works with division IT resources to ensure system hardware, software and related IT procedures adhere to corporate standards and policies. This hands-on role will actively participate in the delivery of IT End User Support and the provision, installation, operation and maintenance of IT hardware, software, data, security and related infrastructure.

This position reports to and takes operational direction from the Director of IT.

Job Responsibilities:

• Provides technical leadership, mentoring and support for members of the division IT Team through regular feedback and development conversations.
• Documents and maintains division specific IT procedures and user facing content.
• Actively collaborates with other IT resources in the ongoing maintenance and design of Business Unit IT Architecture and Standards
• Performs project management for IT-related efforts.
• Performs system monitoring to verify the integrity and availability of physical and virtual servers, applications and services, networks and key systems and scheduled processes
• Performs Incident Management for all hardware and software technology failures and security incidents; coordinates IT and vendor resources and any related user communications at the division level.
• Ensures all servers and data are backed up per corporate standards and monitors for completion.
• Performs user account security administration and oversight to ensure appropriate access to datacenter, network, servers, and applications; for both local and remote users.
• Ensures Antivirus and security patches are up to date on target systems and performs security monitoring to identify any possible intrusions.
• Maintains confidentiality of sensitive data and works with HR to differentiate employees, contractors, and visitors.
  
  

Job Requirements:

Bachelor’s Degree in Information Systems or similar area of technical study; or equivalent combination of education and experience

• 5 years of experience in the Information Technology field.
• Advanced proficiency with Microsoft operating systems, Active Directory Administration and Group Policy Management
• Experience with Office 365 and Azure is desirable.
• Experience with CAD solutions such as AutoDesk Inventor or SolidWorks is desirable
• Availability to work evenings and weekends, sometimes with little notice.
• Willingness to travel up to 25%.
  
  

Other Skills / Abilities:

• Ability to communicate with associates at all levels throughout the organization
• Strong written communications skills with experience writing technical documentation.
• Motivated, committed and energetic self-starter dedicated to providing high quality and responsive IT service
  
  

BENEFITS:

Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.

Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.

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