What are the responsibilities and job description for the Front Office Receptionist position at Osmin Vargas Family Clinic?
Responsibilities
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Promotes the facility mission, vision and values by effectively communicating them to others
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Considers mission, vision and values in developing services, standards and practices
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Responsible for reviewing patients accounts for possible combining based on payment window guidelines
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Adheres to Governmental Billing and Collection payer rules and guidelines located in the Medicare/Medicaid manuals when contacting insurance carrier
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Accurately utilizes system and or Email, when requesting additional information.
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Responsible to complete font office tasks.
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Reviews accounts to ensure the appropriate insurance plan is set-up and the correct insurance.
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Reads previous notes on the account and document new notes using appropriate mnemonic in the notes tab
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Ability to identify accounts that need insurance billing or rebilling i.e., late charges, adjustments, patient related appeals
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Contacts physician’s office and request copies of documentation needed
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Request copies of medical records from HIM for any paper records as needed
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Ability to obtain electronic records.
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Daily follow up on faxes or messages to carriers within 24 hours, to ensure the fullest collection effort is accomplished
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Provide excellent customer service by responding to carriers or patient calls within 24 hours and documents activity on the patient account
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Assist in solving difficult accounts as needed
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Provide assistance with the Customer service front desk, as needed.
Pay: $11.00 - $12.00 per hour
Work Location: In person
Salary : $11 - $12