What are the responsibilities and job description for the Expediter position at Oskar Blues Colorado Springs?
SUMMARY:
Expediters help keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently. You must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people. The goal is to make service faster and better to help enhance our quality and reputation.
DUTIES & RESPONSIBILITIES:
Ensure the efficient flow of orders from the waiters to the kitchen
Ensure orders are being prepared with the correct priority
Assist in the final preparation of dishes
Check dishes before delivery for accuracy, presentation and temperature
Deliver orders to maintain fast service
Eliminate obstacles in service, food preparation lines or dish washing
Inspect the premises according to quality and sanitation standards and assist in cleaning
Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
Handle complaints from clients to preserve the restaurant’s reputation
Support other tasks as needed (e.g. telephone orders)
Proven experience as food expeditor or other restaurant position
Understanding of health and safety rules in a restaurant
Dexterity in using kitchen equipment or utensils and carry heavy trays up to 40 pounds
Well-organized and ability to lead and direct people
Excellent communication and negotiation skills