Study Technician

A globally leading consumer device company headquartered in Cupertino, CA is looking for Study Technician to support the Product Design Engineering group. This role is responsible for supporting specific product fit-related studies.

Job Responsibilities:

• Assemble hardware prototypes for the purposes of bench top testing and/or user studies

• Test prototypes in mechanical test setups

• Proctor studies

• Follow established protocols for qualitative and quantitative data collection

• Conduct in-person user study sessions including intake forms, interviewing, observing, and administering complex testing protocols involving diverse hardware and software

• Recruit and schedule study participants

• Organize supplies, set up and troubleshoot equipment, and maintain user study area

• Categorize and summarize participant feedback and behavior

• Maintain research and data documentation

• Analyze data for bench top and user study test data, including report generation

• Work with Fit PD and cross-functional teams to develop new tests and user study protocols

• Learn and adopt new tools / instrumentation quickly and recommend process improvements

• Present results to the internal team on a regular basis

• Organize and maintain timeline of upcoming studies

Key Qualifications:

• Technician diploma from a product design / human factors / engineering, or equivalent program or greater, or relevant hands-on experience

• Experience preparing and proctoring user studies with prototypes

• Experience producing scientific test reports

• Good understanding of the scientific method and how to apply to user studies

• Quick to learn and apply new tools, software, and lab techniques

• Hands-on experience in prototype work, assembly, and building of test jigs and fixtures

• Experience with lab measurement, imaging, and data collection workflows

• Strong organizational skills with experience managing and improving inventory systems

• Computer skills and proficiency with Keynote and Numbers (or PowerPoint and Excel)

Type: Contract

Duration: 12 months with extension

Work Location: Cupertino, CA (onsite)

Pay range: $30.00 - $39.00 ph (DOE)