What are the responsibilities and job description for the Membership Engagement Specialist - One Weeknight and Rotating Saturdays (Oshkosh 20th Ave YMCA) position at OSHKOSH COMMUNITY YOUNG MENS CHRISTIAN ASSN INC?
The Oshkosh Y is seeking energetic, positive and caring team members, that can work one night a week and rotating Saturdays. The Y is a healthy, positive, flexible employer willing to train the right candidates and empower you to make a difference. Member Engagement Specialists create a welcoming environment, supports our members through their use of the Y and ensures that everyone has the opportunity to learn, grow and thrive.
Member Engagement Specialists are professional administrative staff who validate memberships, enroll new members, facilitate program registration and provide support to both members and staff. Member Engagement Specialists are knowledgeable about all the Y's programs and services, answer questions and help members navigate their use of the Y.
Qualifications:Applicants must be able to move freely throughout the building. The ideal candidate would have a minimum of two years’ experience in customer service. Excellent organizational, interpersonal, computer and communications skills required. Demonstrated ability to develop and teach skills required. Provided CPR/AED Certification must be completed within 90 days of hire. Y leaders act with intention to connect people to our cause through service and engagement principles. Every day we Welcome, Connect, Support and Invite.