What are the responsibilities and job description for the Color Print Operator position at OSG?
The Printer Operator is responsible for operating and monitoring production print equipment to ensure accurate,
high-quality output in support of print and mail services. This role works within a fast-paced environment alongside
USPS mailing requirements, automated inserting systems, and internal data processing teams. The operator
ensures proper job setup, performance monitoring, preventive maintenance, and output integrity from print to
finishing stages.
Key Responsibilities
- Operate, configure, and monitor digital and continuous-form production printers including:
- Canon digital print systems
- Xerox production print platforms
- Iridesse Production
- HP Inkjet Web Press (as applicable)
- Perform print job setup, including job ticket review, file validation, material selection, and system alignment
- Ensure print output meets quality control standards including alignment, image clarity, color accuracy, data integrity, barcodes, and mail-readability marks.
- Load and unload print stock correctly (paper rolls, cut sheets, specialty forms) while maintaining inventory accuracy.
- Monitor printer performance, logs, and job progress via smart display systems, alerting leadership to defects or interruptions.
- Conduct routine equipment care and preventive maintenance, including cleaning print heads, replacing consumables (toner, ink, developer, drums, fusers), and clearing jams safely.
- Maintain strict compliance with:
- SOC 2 guidelines (if applicable)
- PHI and PII handling policies
- Physical security and audit process standards
- Prepare printed materials for downstream processing into:
- Automated Inserters for mail fulfillment
- Finishing and packaging for postal or client distribution
- Maintain production records, machine activity logs, and issue escalation reports.
Required Qualifications
- High school diploma or equivalent
- 1 years of production print experience (digital or continuous feed)
- Familiarity with print workflow software such as Fiery Print Server or printer queue/RIP tools
- Ability to lift and move print stock safely (up to 50 lbs)
- Strong attention to detail and print quality standards
- Ability to stand for extended periods and work in a production environment
- Willingness to work flexible shifts, overtime, weekends, or peak mail cycles
Preferred Qualifications
- Experience within print & mail operations supporting:
- Remittance print environment
- Post-print mail automation lines
- Postal presort or mailing compliance knowledge
- Basic mechanical aptitude or prior interaction with production maintenance teams
Core Competencies
- Print operations knowledge
- Equipment monitoring and troubleshooting
- Quality control and compliance focus
- Time and production efficiency
- Team communication and escalation protocol