What are the responsibilities and job description for the Customer Service Representative position at OSF Communications?
This entry-level role is perfect for candidates ready to grow in sales, customer service, and account management while representing the latest wireless, fiber internet, and telecommunications services.
As a Customer Service Representative, you will work directly with customers to explain cellular plans, wireless devices, and internet options, guide them through enrollments and activations, and ensure every client receives excellent customer service and sales support. This position offers weekly pay, uncapped commission, and advancement opportunities for motivated individuals.
Responsibilities of a Customer Service Representative:
- Present wireless plans, cellular devices, and telecommunications solutions to customers
- Assist clients with service enrollments, account setup, activations, and plan upgrades
- Provide personalized customer service by identifying needs and recommending solutions
- Deliver sales presentations that highlight features, benefits, and promotions
- Track and maintain accurate records of customer accounts, sales activity, and enrollment updates
- Collaborate with teammates and management to achieve sales and customer service goals
- Meet or exceed daily and weekly sales performance targets
- Stay informed about telecommunications products, wireless technology, and fiber internet promotions
Qualifications
- Strong interest in sales, customer service, and wireless telecommunications
- Excellent communication and people skills with a professional attitude
- Goal-driven with the ability to thrive in a sales-focused environment
- Team player eager to advance into sales management and account leadership roles
- Previous sales, retail, or customer service experience is helpful but not required
The Customer Service Representative role is the starting point for a career in sales, customer service, and telecommunications growth. Apply today to join our team as a Customer Service Representative and take the next step toward your future.
Job Type: Full-time
Pay: $3, $6,000.00 per month
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Salary : $3