What are the responsibilities and job description for the Senior Project Manager, Network Operations position at Oscar Health?
Hi, we're Oscar. We're hiring a Senior Project Manager to join our Network Operations team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About The Role
The Senior Project Manager is a key leadership role responsible for driving end-to-end operational excellence by managing, maintaining, and overseeing significant projects and strategic initiatives across the company. This individual leverages subject matter expertise and a cross-functional lens to lead and coordinate multiple large work groups, ensuring efficient, repeatable processes that reduce operational, financial, compliance, and regulatory risks, resulting in a sound program. A core responsibility is leading efforts in program standardization, operationalization, and issue resolution, including root cause analysis, while developing, presenting, and maintaining executive reporting materials to keep senior leadership informed. Furthermore, the Senior Project Manager identifies risks, drives improvement opportunities for new programs, maintains compliance with all applicable laws and regulations, and organizes critical program documentation like meeting notes and decisions.
You will report into the Director, Process Improvement.
Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.
Pay Transparency: The base pay for this role is: $118,080 - $154,980 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About The Role
The Senior Project Manager is a key leadership role responsible for driving end-to-end operational excellence by managing, maintaining, and overseeing significant projects and strategic initiatives across the company. This individual leverages subject matter expertise and a cross-functional lens to lead and coordinate multiple large work groups, ensuring efficient, repeatable processes that reduce operational, financial, compliance, and regulatory risks, resulting in a sound program. A core responsibility is leading efforts in program standardization, operationalization, and issue resolution, including root cause analysis, while developing, presenting, and maintaining executive reporting materials to keep senior leadership informed. Furthermore, the Senior Project Manager identifies risks, drives improvement opportunities for new programs, maintains compliance with all applicable laws and regulations, and organizes critical program documentation like meeting notes and decisions.
You will report into the Director, Process Improvement.
Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.
Pay Transparency: The base pay for this role is: $118,080 - $154,980 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational, financial, compliance and regulatory risks and to ensure efficient, repeatable processes leading to a sound program.
- Manage large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
- Lead, oversee, and coordinate the various projects, products and strategic initiatives
- Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
- Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
- Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution
- Identify risks and improvement opportunities to develop and implement new programs
- Organize and catalog meeting notes, action items, decisions made, and follow-ups in leadership meetings, or as needed
- Other contracting and operational implementation as assigned
- Compliance with all applicable laws and regulations
- Other duties as assigned
- Bachelor's Degree or 4 years of commensurate experience
- 6 years of program and project management in the healthcare space
- 6 years experience in change management and process improvement and implementation
- 6 years of experience solving health plan operational problems
- Experience working within a rapidly scaling organization
- Masters in Business Administration or healthcare related field(s)
- Experience with google suite (Sheets, Docs, etc.)
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Salary : $118,080 - $154,980