Manager, Data Analytics

Hi, we're Oscar. We're hiring a Manager, Data Analytics to join our Network team.Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.About the role:As a Manager, Data Analytics, you will work closely across and outside the organization to solve complex data issues. You will work collaboratively to triage data related issues, understand the root cause of those issues, and partner with the engineering, data, and customer success teams to implement solutions. You will understand the use, flow, and generation of data within a complex ecosystem of business processes and be able to articulate your findings to audiences with varying degrees of technical knowledge.You will work both independently and with customers and with teammates to dig deeply and fully understand these issues within data. You'll drive the scoping & execution of analytical requests, including working with stakeholders to define key questions, scope methodologies, and drive results. You may, at times, be called upon to speak to prepared analyses internally and externally.You will report into the Group Product Manager, Network.Work Location: This position is based in our Los Angeles office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-HybridPay Transparency: The base pay for this role is: $119,200 - $156,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.Responsibilities:Partner closely with function leaders on the Network team to define ambiguous analytics/reporting concepts and creating clear approach to deliveryResponsible for reporting dashboards, business performance KPIs, insights generation and follow-up analytics in support of Oscar's Network technology organizationAnalyze data to support Oscar's Network and Contracting teams in making better informed, data-driven decisionsUse data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner. For example, describing the operations of Oscar's contracting teams from first contact through being live in our provider directories.Partner with engineering and data teams to find solutions to data issues within a complex system architecture that prioritize accuracy, customer satisfaction, and scalabilityRecognize the need to develop essential operational and analytical dashboards, and define the requirements to enhance them as our user's needs evolve. For example, after being informed of new regulatory requirements, updating dashboards and tooling to reflect necessary enhancements.Identify opportunities to create models and tools that produce relevant insights to identify healthcare or business inefficiencies and generate insights to remove inefficienciesCollaborate across the organization, including owning stakeholder relationships with managers & senior managers, to identify actions to achieve improvements and monitor initiative impactCollaborate closely with Oscar's Engineering team to build reporting which supports Network product releases and provides transparency into impacted operational processesSupport other strategic projects as assigned to meet business needsCompliance with all applicable laws and regulationsOther duties as assigned Requirements:4 years of technical work experience using analytical tools and writing analytical reports4 years in a client-facing role with experience managing issues externally2 years demonstrated ability to work with large datasets and distill analyses into relevant insights with a structured and systematic thought process5 examples/projects of strong communication skills, verbal and written, around business reporting impact and requirements2 years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests1 years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets1 years experience in healthcare, finance or the insurance industryBonus points:2 years experience in preparing healthcare analytics, reporting, and data managementExperience with ticketing system (such as Jira)2 years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools2 years experience managing value-based contracts at a payer or a provider organization (ACO, CIN, MSO etc.) Exposure to healthcare contract negotiations, risk adjustment, ACA marketplace, quality of care, and/or population health experienceThis is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Salary : $119,200 - $156,450