What are the responsibilities and job description for the Counter Sales position at OSC?
Counter Sales is responsible for selling welding equipment and supplies to customers using technical knowledge of welding techniques and metal working process. They will also support the Customer Service and Sales departments, Delivery department and field all incoming calls directing them to the appropriate personnel.
Essential Duties And Responsibilities
Who is OSC?
OSC is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an organization that is focused on serving its customers and employees.
Why Work for OSC!
Employees have the opportunity every day to directly impact the success of the business. This is felt through our culture. OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k) Plan, Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!
OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.
The hourly range for this position is $18.52/hour - $27.79/hour. Pay is dependent on several factors including relevant work experience and internal equity.
Essential Duties And Responsibilities
- Sell welding equipment, materials, and supplies to customers using technical knowledge, advising, and trouble-shooting problems
- Field all incoming calls and route to appropriate personnel
- When applicable create order entries for customer requests and coordinate delivery schedules
- Consult manuals/references/technical books and share pertinent information with personnel as appropriate
- Work with customers and vendors to expedite or locate missing, misrouted, delayed or damaged merchandise
- Sell and assist customers with cylinder transactions and various programs
- Handle customer complaints
- Restock merchandise by labeling products, applying bar codes, pricing products, replacing with seasonal items, etc.
- Assemble products for demo displays
- Maintain cleanliness of store and demo room to ensure safety of all employees, vendors and visitors
- Assist customer service, outside sales, billing, and shipping/ receiving departments
- Perform other job duties as assigned and fill in for other employees in their absence
- High School diploma or equivalency
- Previous customer service and sales experience is a plus
- Basic knowledge of welding and gases industry preferred
- Must be a team player with good communication and works well with others
- Proficient computer skills including Microsoft Word, Excel, Outlook is required
- Possess good reasoning skills, math aptitude, and the ability to make decisions based on facts and attain precise set limits
- Must be multitask oriented, organized, have high attention to detail, set priorities and meet deadlines and take pride in one’s work
- Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel
- Forklift, 2-wheel dollies, liquid carts and pallet jacks
- Technical manuals
- Office equipment and computer programs such as Microsoft Outlook and TIMS
- Various hand and power tools such as drills, screw driver, box cutters, scanners, etc.
- Safety Gear; steeled toe boots, safety glasses, gloves
Who is OSC?
OSC is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. We have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an organization that is focused on serving its customers and employees.
Why Work for OSC!
Employees have the opportunity every day to directly impact the success of the business. This is felt through our culture. OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k) Plan, Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!
OSC is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.
The hourly range for this position is $18.52/hour - $27.79/hour. Pay is dependent on several factors including relevant work experience and internal equity.
Salary : $19 - $28