Career Coach

Description

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination. 

We currently seek a Career Coach to join our Workforce Development team! The Career Coach will join our Workforce Development team and support participants eligible for our Janitorial Maintenance Services opportunities. The Career Coach is instrumental in assisting returning citizens in reentry into the community after incarceration. This position is responsible for screening eligible candidates, conducting intakes for those eligible, conducting case management services , and making appropriate referrals as needed. This position is currently  on-site at our Brooklyn office, however, travel between Osborne offices located between Brooklyn and The Bronx may be required. The anticipated start date for this position is October 2025.

Salary: $28.57 - $29.58 per hour

Requirements

 Essential Duties:

• Lead Orientation for new participants and ensure eligibility into program
• Administer individual and group counseling sessions as required
• Provide case management services through regular participant engagements ( averaging approximately a caseload of 25 clients, which can differ depending on the needs of the program)
• Conduct screenings, intakes, and program referrals based on clients' needs
• Collect all documentation to maintain compliance with program requirements established by our funding sources
• Facilitate work-readiness group sessions/workshops  geared toward employment and job readiness training such as resume preparation, enhancing interviewing skills, time management, and other skill-building activity workshops as needed
• Utilize Osborne's Salesforce database to document all activity with participants, such as case management, referrals and other group-related activities, in a timely manner
• Collaborate with program staff to develop training opportunities to increase vocational skills
• Attend required training 
• In-person collaboration is an essential function of the job
• Perform other duties as assigned

Minimum Qualifications:

• Bachelor's Degree in Human Services or Criminal Justice; in lieu of degree, High School Diploma or equivalent and a minimum of three years of case management experience
• Minimum two years of experience in facilitating workshops including job readiness training, mock interviews, resume preparation and conducting individual and group counseling sessions

Key Competencies:

• Engaging personality and detailed orientated skills are essential.
• Strong oral and written communication, time management, and organizational skills are necessary.
• Knowledge of Google Apps, MS Word, Excel, and database management skills.
• Familiarity with community resources.
• Ability to travel locally between Osborne Offices as needed
• Ability to solve problems, make decisions, resolve conflicts and listen.
• Access skills to deal calmly in crisis situations.
• Proven ability to work collaboratively well with diverse groups.
• Must be able to handle multiple tasks effectively under pressure.

Benefits of Working at Osborne 

Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received.

** Salary is based on commensurate experience and other qualifications.

Salary : $28 - $29