What are the responsibilities and job description for the Host/Hostess position at Osaka Japanese Steakhouse Midland?
Job Summary
We are seeking an energetic and welcoming Host/Hostess to be the first point of contact for our guests, creating a positive and memorable dining experience from the moment they arrive. In this role, you will manage reservations, greet guests with enthusiasm, and coordinate seating arrangements efficiently. Your friendly demeanor and organizational skills will ensure smooth restaurant operations while fostering a warm, hospitable environment that encourages guest satisfaction and loyalty. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a vibrant dining atmosphere.
Duties
- Welcome guests warmly upon arrival, providing a friendly and professional first impression.
- Manage seating rotation.
- Answer incoming phone calls with excellent phone etiquette, assisting with to-go orders, inquiries, and waitlist management.
- Coordinate guest seating efficiently to optimize table turnover while maintaining high service standards.
- Communicate effectively with servers and kitchen staff to ensure timely seating and guest satisfaction.
- Maintain cleanliness and organization of the host stand area, including menus and reservation logs.
- Assist in managing guest relations by addressing concerns promptly and courteously, ensuring a positive dining experience.
Skills
- Proven experience as a host/hostess or in food service hospitality roles.
- Strong customer service skills with the ability to engage guests warmly and professionally.
- Excellent communication skills, including phone communication and etiquette.
- Strong organizational skills to handle multiple reservations, walk-ins, and seating arrangements simultaneously.
- Knowledge of food safety standards and restaurant operations to support overall guest services.
Join our team to be part of a lively environment where your hospitality skills will shine! We value energetic individuals who thrive on creating memorable guest experiences through exceptional service, organization, and positive communication. This role is perfect for those passionate about hospitality and eager to grow within the restaurant industry!
Pay: $13.00 per hour
Work Location: In person
Salary : $13