What are the responsibilities and job description for the Advisor Support Specialist position at Osaic?
Opportunity in Financial Services
Advisor Support Specialist II
Location(s):
Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
La Vista:12325 Port Grace Blvd, La Vista, NE 68128
Oakdale: 7755 3rd St. N, Oakdale, MN 55128
Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702
Osaic is not considering remote candidates at this time.
Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.
Role Type: Full time
Salary: $45,000 - $50,000 per year annual bonus
Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.
Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: https://careers.osaic.com/Creative/Benefits.
Summary:
The Operations Processing Specialist will be part of a team responsible for the accurate, timely and efficient processing of routine and complex transactions involving client account opening, account maintenance, rep changes, sponsor company changes and supporting the day-to-day activities associated within Brokerage Operations.
Responsibilities:
Provide a high level of service and support to independent financial advisors nationwide.
Review, process and follow up on various brokerage and non-brokerage account requests.
Must act as subject matter expert for several different responsibilities within brokerage Operations.
Act as back-up to co-workers by cross-training on all department functions and demonstrate flexibility to respond to influx of workflow.
Interact with clearing firm on routine brokerage account processing requests; provide timely updates and statuses in contact management and workflow systems
Pay close attention to detail, process work accurately and work on repetitive tasks
Answer internal and external phone calls; make outbound phone calls to our advisors.
Update contact management systems with professional grammar and spelling.
Exercise judgment to know when to escalate issues to manager or supervisor.
Flexibility is required to respond to increases in workflow.
All other duties as assigned.
Education Requirements:
High school diploma or equivalent is required
Basic Requirements:
2-3 years relatable or transferable work experience; financial services experience preferred
Must be proficient in the following Microsoft programs: Excel, Word, Outlook, Edge, OneNote, Teams
Must become proficient with the following systems: NetX360, Wealthscape, Front-End Imaging (FEI), Salesforce (contact management and imaging workflow systems), eQuipt and other assigned back-office functions.
Must acquire and retain knowledge of securities industry rules and best practices regarding brokerage account operations and have strong organizational and time management skills.
Must be team-oriented and client-focused.
Ability to work overtime, including weekends, as needed to support heavy work volume when applicable.
Preferred Requirements:
2 years’ experience in financial services operations or broker-dealer setting
FINRA Series 7 License a plus
Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.
EligibilityApplicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.
Unqualified ApplicationsOsaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.
Recruiting AgenciesOsaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.
Salary : $45,000 - $50,000