What are the responsibilities and job description for the Service Technician - Rochester Area position at Orville's Appliance Inc?
Service Technician – Rochester Market
Full-Time | Field-Based | Rochester, NY Area
Pay Range: $25–$35 per hour (DOE)
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Join a Team That Invests in You
We’re looking for a skilled and motivated Service Technician to support our growing Buffalo Market. If you enjoy hands-on problem solving, working independently in the field, and delivering great customer experiences, this role is for you.
You’ll diagnose and repair major household appliances while representing a company that provides the support and perks you need to succeed.
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What We Offer (Perks & Benefits)
· Take-Home Company Vehicle – no commuting wear and tear
· Company Smartphone
· Company Tablet / Chromebook
· Competitive Hourly Pay ($25–$35 DOE)
· Steady, Full-Time Work in a growing market
· Direct Manufacturer Support when needed
· Organized Scheduling & Clear Job Documentation
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What You’ll Do
· Perform routine diagnostics and repairs on major appliances in the field
· Review and prescreen service requests to confirm eligibility
· Identify appliance failures using effective troubleshooting and testing methods
· Communicate required parts to the Parts Manager after diagnosis
· Safely and correctly replace appliance components
· Coordinate with manufacturers for additional repair assistance when necessary
· Provide timely updates to customers throughout the repair process
· Accurately document all repair steps from dispatch to job completion
· Perform additional related duties as assigned
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What We’re Looking For
· 1–2 years of relevant appliance repair or technical experience
· High School Diploma or GED
· Ability to independently troubleshoot and identify operational issues
· Strong time-management skills in a fast-paced environment
· Self-motivated with strong attention to detail
· Proficiency with diagnostic equipment and technology
· Ability to read wiring diagrams and schematics
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Physical Requirements
· Ability to lift 50–100 lbs
· Comfortable with kneeling, standing, sitting, and crouching throughout the workday
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Ready to Apply?
If you’re looking for a stable career with great tools, strong support, and real perks—including a take-home vehicle—this is your opportunity to grow with us in the Buffalo and Rochester Market.
Apply today and put your skills to work with a company that values its technicians.
Salary : $25 - $35