What are the responsibilities and job description for the Funeral Director position at Ortiz Funeral Homes?
Funeral Director
Ortiz Funeral Home(s)
New York City | Multiple Locations
About Ortiz Funeral Home
Ortiz Funeral Home is a trusted, family-owned funeral service provider serving New York City communities with compassion, dignity, and excellence for generations. With multiple locations across NYC, we are committed to honoring every family’s cultural traditions while delivering professional, personalized, and modern funeral services.
We are seeking a licensed Funeral Director who is compassionate, detail-oriented, and dedicated to serving families during life’s most meaningful moments.
Position Summary
The Funeral Director is responsible for coordinating and directing funeral and memorial services while providing empathetic guidance to families. This role ensures seamless execution of services, compliance with all regulatory requirements, and adherence to Ortiz Funeral Home’s service standards across assigned locations.
Key ResponsibilitiesFamily Care & Arrangements
- Meet with families to plan funeral, memorial, burial, and cremation services
- Explain service options, merchandise, pricing, and legal requirements clearly and compassionately
- Coordinate clergy, cemeteries, crematories, and other service providers
- Provide grief support and professional guidance throughout the arrangement process
Service & Operations Management
- Direct funeral, visitation, and memorial services with professionalism and attention to detail
- Oversee preparation, transportation, and care of decedents
- Ensure facilities are prepared and services run smoothly and on schedule
- Collaborate with administrative and location teams to maintain high service standards
Compliance & Documentation
- Complete death certificates, permits, and all required legal documentation accurately and timely
- Ensure compliance with NYC, New York State, and federal regulations
- Adhere to company policies, SOPs, and ethical standards
Team Collaboration
- Work closely with location managers, support staff, and leadership
- Assist with training and mentoring of junior staff when needed
- Support cross-location operations as required
Qualifications & Requirements
- New York State Funeral Director license (required)
- Associate’s or Bachelor’s degree in Mortuary Science (or equivalent)
- Minimum 1–3 years of experience as a licensed Funeral Director preferred
- Strong interpersonal, organizational, and communication skills
- Ability to work evenings, weekends, and on-call rotations
- Professional appearance and demeanor
- Bilingual (Spanish/English) a plus
What We Offer
- Competitive compensation based on experience
- Opportunities for growth within a multi-location organization
- Supportive, family-oriented work environment
- Modern tools, systems, and standardized processes
- The opportunity to make a meaningful difference in the lives of families we serve
How to Apply
Interested candidates should submit their resume and a brief cover letter outlining their experience and interest in joining Ortiz Funeral Home.
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
Work Location: In person
Salary : $65,000 - $85,000