What are the responsibilities and job description for the Patient Access Representative position at OrthoTexas Physicians & Surgeons?
Description
* Must have ability to work Plano and Frisco locations occasionally*-Must have prior experince in Healthcare.
Not a summer only job.
Schedule:
- 7am - 7pm M-TH
- 7am-4pm on Friday.
- Must be able to work 10-7 shift at least 2x per week and 7am - 4pm shift at least 2 x per week (variable Mon through Thurs)
Why Choose Us? #OTX
- Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
- Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
- Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
- Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.
Benefits:
- Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
- Dental & Vision Insurance
- 401(k) with Annual Employer Contributions
- Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
- Employee Assistance Program (EAP): Employer-paid support for life’s challenges
- Generous Paid Time Off:
- Up to 2 weeks of PTO starting out. (Increases with tenure)
- 7 paid holidays 2 floating holidays
Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions:
- Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
- Provides excellent customer service to patients by listening and appropriately serving patients.
- Contributes to an overall positive work atmosphere through actions and attitude.
- Relays relevant information to the appropriate internal staff.
- Follows practice procedures for appointment entry, check-in and/or check-out processes.
- Participates in office meetings and educational activities.
- Maintains work area in neat and orderly manner.
- Complies with HIPAA procedures.
- Other duties as assigned.
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MUST HAVE PRIOR EXPERINCE
Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MUST HAVE PRIOR EXPERINCE
Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.
Salary : $100