DME Technician

Job Type

Full-time

Description

Why Choose Us? #OTX

• Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.
  
  

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Generous Paid Time Off:
• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays 2 floating holidays
  

Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.

• Patient Care and Counseling: Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Perform patient scheduling for custom products, education, order processing, delivery and call backs.
• Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines. Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility).
• Printing Centricity Reports and comparing to OrthoTexas Reports/inventory
• Provides excellent customer service to patients by listening and appropriately serving patients.
• Contributes to an overall positive work atmosphere through actions and attitude.
• Relays relevant information to the appropriate internal staff.
• Assists physician/physician assistant with documenting and insuring that all services ordered are coded in the E.H.R. and/or on patient superbill.
• Participates in office meetings and educational activities.
• Maintains work area in neat and orderly manner.
• Complies with HIPAA procedures.
• Other duties as assigned.
  
  

Requirements

Education/Experience: High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience. DME experience is required.