Surgical Coding Assistant

Position Type: Part-Time | WFH after In-Person Training.

Knoxville Orthopaedic Clinic (KOC) is seeking an organized, detail-oriented Surgical Coding Assistant to join our Surgery Coding team. This position plays an important role in supporting accurate and timely surgical coding by ensuring operative documentation, charge information, and supporting records are complete and ready for coding review.

The Surgical Coding Assistant works closely with Surgical Coders, providers, clinical Team Members, authorization, charge entry, billing, and other Revenue Cycle teams to identify missing information, monitor pending cases, and help prevent delays in coding and claim submission.

The ideal candidate is highly organized, comfortable working with detailed medical documentation, and able to manage multiple priorities and follow-up items while maintaining accuracy and confidentiality.

What You'll Do

• Review surgical cases, operative reports, procedure documentation, charge information, authorizations, and supporting records for completeness.

• Prepare and organize case information for Surgical Coders according to established workflows and deadlines.

• Monitor assigned work queues, pending cases, edits, and outstanding documentation and follow items through resolution.

• Identify missing, conflicting, or incomplete information and obtain clarification through established processes.

• Verify that required documents, signatures, dates, procedure details, and supporting information are associated with the correct patient and encounter.

• Assist with routing documentation, updating work-queue status, and resolving administrative issues that may delay coding or billing.

• Maintain accurate notes, case-status updates, correspondence, and supporting documentation in applicable systems.

• Communicate documentation needs, case delays, and unresolved concerns to Surgical Coders, providers, clinical Team Members, and leadership.

• Collaborate with authorization, scheduling, charge entry, billing, and Revenue Cycle Team Members to research discrepancies and support timely claim submission.

• Review work for completeness and accuracy before submission or closure.

• Assist with audits, denials, quality reviews, and corrective-action activities by locating and providing appropriate documentation.

• Monitor assigned workload and meet established productivity, accuracy, turnaround-time, and follow-up expectations.

• Identify recurring documentation gaps or workflow barriers and communicate opportunities for improvement to leadership.

• Maintain patient confidentiality and protect sensitive clinical, financial, and organizational information.

• Stay current on surgical documentation workflows, payer requirements, applicable coding guidance, systems, and KOC procedures.

What We're Looking For

• High school diploma or equivalent required.

• Experience in medical records, surgical scheduling, coding support, charge entry, medical billing, or a comparable healthcare administrative role.

• Working knowledge of medical terminology, clinical documentation, healthcare privacy requirements, and basic Revenue Cycle processes.

• Strong attention to detail and ability to accurately review detailed medical and administrative documentation.

• Strong organization, communication, research, customer-service, and problem-solving skills.

• Ability to professionally communicate documentation needs and follow-up requests with providers and other Team Members.

• Ability to manage multiple priorities, recurring deadlines, and confidential information with accuracy and discretion.

• Ability to follow outstanding items through resolution and appropriately escalate unresolved concerns.

• Proficiency with electronic health records, practice-management systems, spreadsheets, email, and common office applications.

Preferred Experience

• Previous experience in an orthopaedic organization, surgical specialty, multi-site physician practice, or other complex healthcare environment.

• Experience reviewing operative reports or supporting surgical coding workflows.

• Experience working with coding-related work queues, edits, and documentation follow-up.

• Relevant entry-level credential in medical coding, billing, or health information, or current progress toward certification.

Join the KOC Team

At Knoxville Orthopaedic Clinic, accurate and complete documentation is an important part of supporting our providers, patients, and Revenue Cycle operations. As a Surgical Coding Assistant, you'll work alongside Surgical Coders and other healthcare professionals to help ensure surgical cases are organized, complete, and ready for accurate and timely coding.

This role is a great opportunity for someone interested in medical coding, health information, surgical documentation, or Revenue Cycle who wants to continue building their knowledge and experience within a specialized orthopaedic environment.

If you are detail-oriented, organized, comfortable working with medical documentation, and enjoy researching and resolving missing information, we encourage you to apply and become part of the KOC team.

Knoxville Orthopaedic Clinic is an Equal Employment Opportunity (EEO) employer. We are committed to providing a positive work environment where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.