Therapy Receptionist

The Therapy Receptionist facilitates patient care at point-of-entry for our Therapy Clinic. The primary responsibility of this position is patient scheduling and intake.

• Welcomes patients and visitors upon entry into the clinic.
• Assists with patient checkin/checkout.
• Verify insurance.
• Collects copays and deductibles.
• Enters patient demographics into EMR & practice management systems.
• Schedules appointments.
• Maintains reception area in a neat and orderly condition.
• Other related duties as assigned.
Required Skills/Abilities:
• Excellent communication and interpersonal skills.
• Strong customer service skills with a focus on patient satisfaction.
• Professional, dependable, and maintains positive attitude in fastpaced environment.
• Organized and able to multitask to facilitate efficient workflow.
• Knowledgeable of medical terminology and general medical practice operations.
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality.
• Basic office skills such as typing, operating computers, desk phones, and fax/copy machines.
Education and Experience:
• High school diploma or GED required.
• Experience in office role (medical office preferred).
• Familiarity with medical scheduling systems and insurance is a plus.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
Benefits:
• Health, dental, vision, disability, and life insurance, 401(K) with company match, PTO, paid holidays, employee perks

This is a full-time, non-exempt position working on-site in Thibodaux, LA. Schedule is Monday-Friday.

OrthoLA is an equal opportunity employer.