What are the responsibilities and job description for the Front Desk Representative - Kerry Forest position at Orthopaedic Solutions Management?
Position Summary: Duties include greeting patients; verifying all demographics and insurance information; entering data into Practice Management System; collecting co-pays, surgery prepays and any outstanding balances due from patients; scheduling follow-up appointments as needed. Applicants must have basic knowledge of insurance plans and medical terminology; the ability to multi-task and perform as an effective team member, as well as independently, for optimal patient care. In addition, applicant must be able to prioritize, have effective communication skills, and EXCEPTIONAL customer service skills.
Qualifications: High School Diploma. Prior medical office experience a plus.
Candidates must be available Monday through Thursday between 6:45 AM – 6:00 PM and Friday between 6:45 AM – 4:00 PM. You will not be scheduled for the entire range each day; instead, shifts rotate weekly, with one week covering opening hours and the next covering closing hours.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
