Triage Nurse

Triage Nurse

Position Overview

Answers questions regarding patient care per direction of the providers. Coordinate communication between the care team as needed to facilitate the plan of care.

Qualifications

• Bachelors or Associates degree required
• Current RN licensure required
• Previous work experience in a clinical or orthopedic setting preferred

Essential Job Functions

• Triages incoming telephone calls, returns patient phone messages; documents action taken in patient chart
• Instructs patient and family regarding treatment instruction, then documents action taken in patient chart
• Telephones/faxes prescription requests to pharmacy; documents action in patient chart and obtains physician signature of approval
• Oversees appointment bookings as needed and ensures emergency situations are scheduled appropriately; maintains timely flow of patients
• Reviews pre-operative instructions and explains the surgical process, as needed, to patients who are about to have surgery
• Schedules CT scans, MRIs, and other tests as needed
• Communicates physician referral requests to staff for necessary processing
• Collaborates with Clinical Supervisor, physicians, and appropriate Team Leaders/Supervisors, to plan and execute process changes that improve patient care services and patient management
• Implements physician-approved clinical protocols and patient care and triage standards, facilitating all paperwork and related tasks
• Develops and maintains written protocols for clinical operating procedures
• Understands and complies with healthcare laws such as HIPAA (Health Insurance Portability and Accountability Act), the ACA (Affordable Care Act), and other relevant regulations
• Other duties as assigned

Other Skills/Abilities

• Participates in professional development activities and maintains professional affiliations
• Maintains detailed knowledge of practice management and other computer software as it relates to job functions
• Attends all regular meetings
• Performs all other tasks and projects assigned by Clinical Supervisor or physicians
• Experience communicating and interacting with physicians
• Strong analytical ability
• Comfortable using EMR, email and interacting with Internet applications
• Pleasant speaking voice and demeanor
• Good communication skills

Physical Requirements

• Frequent grasping, fine motor manipulation
• Hand-eye coordination and manual dexterity sufficient to operate keyboard, photocopier, telephone, calculator and other office equipment as required
• Sit/stand and/or walk 4-8 hours daily
• Occasional carry, push, pull, bend, crouch and/or squat
• Frequently lift up to 50 pounds, occasionally 100 pounds
• Full range of body motion to handle and lift patients as needed

Job Type: Full-time

Pay: $32.00 - $40.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• medical office: 1 year (Preferred)

License/Certification:

• RN License (Preferred)

Work Location: In person

Salary : $32 - $40