What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Orthopaedic Associates of Reading, Ltd.?
We are seeking a dedicated Medical Receptionist to join our team at Orthopaedic Associates of Reading. In this role, you will be the first point of contact for our patients, managing appointments and ensuring a smooth patient experience.
Responsibilities
- Greet and check in patients with professionalism and warmth
- Complete details of patient appointment upon check out
- Answer high volume of incoming calls, schedule appointments, and route messages
- Verify patient information and insurance coverage, collect copays
- Maintain accurate patient records and assist with administrative tasks
- Ensure compliance with HIPAA regulations while managing patient records.
Requirements
- High school diploma or equivalent
- Previous experience in a medical or administrative setting preferred
- Strong customer service skills with a compassionate, patient-centered approach
- Proficient in Microsoft Office and electronic medical records (EMR) systems
- Ability to manage multiple priorities while maintaining accuracy in a fast-paced environment
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Medical Specialty:
- Orthopedics
- Physical & Rehabilitation Medicine
- Radiology
- Sports Medicine
- Surgery
- Urgent Care
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20