Center Director - PA/NP/APRN/Chiropractor

Position Overview

OrthoLazer Orthopedic Wellness Centers provide a non-invasive, drug-free approach to managing musculoskeletal pain and inflammation. The Center Director is responsible for leading the center, executing the OrthoLazer playbook, delivering an exceptional patient experience, and driving strong clinical, operational, and business results.

This role combines clinical engagement, team leadership, and operational excellence. The Center Director ensures the center operates consistently with OrthoLazer standards while building strong relationships with patients, providers, and employees.

We are seeking leaders—particularly licensed Chiropractor, PA, NP or APRN—who are ready to expand their impact beyond traditional clinical practice while continuing to maintain a meaningful connection to patient care.

Key Responsibilities

Leadership & Culture

• Lead by modeling and reinforcing OrthoLazer’s core values everyday.
• Coach and develop a high-performing team focused on patient outcomes and service excellence.
• Create an environment of accountability, collaboration, and continuous improvement.
• Operationalize strategies, processes, and performance expectations.

Patient Experience & Clinical Engagement

• Serve as a primary leader and point of connection for patients, providers, and the center team.
• Educate patients on OrthoLazer services, treatment expectations, and the patient journey.
• Ensure every patient receives a professional, compassionate, personalized, and memorable experience.
• Support clinical operations and patient flow while maintaining OrthoLazer clinical and safety standards.
• Provide laser therapy treatments as needed, approximately 8 hours per week, while maintaining primary responsibility for center leadership and business performance.

Operations & Business Performance

• Own day-to-day center operations, including staffing, scheduling, inventory, workflow, facility standards, and financial performance.
• Monitor key performance indicators and take action to drive patient growth, revenue, profitability, retention, and operational efficiency.
• Ensure consistent execution of company processes, systems, and standards.
• Oversee local marketing and community engagement efforts in alignment with company strategy.
• Identify opportunities to improve the patient experience, center performance, and operational efficiency.
• Lead center startup execution when applicable, including hiring, onboarding, facility readiness, workflow implementation, and launch activities.
• Partner with the Home Office and Center Success Team to execute initiatives and resolve operational challenges.

Provider & Community Relationships

• Build and maintain strong, professional relationships with physicians, healthcare providers, and community partners.
• Represent OrthoLazer with clinical credibility, professionalism, and a commitment to exceptional service.
• Support provider education, referral development, and community outreach efforts.
• Strengthen the center’s reputation as a trusted resource for non-invasive musculoskeletal care.

What We’re Looking For

Required Qualifications

• Clinical degree or equivalent healthcare experience with 5 years of professional experience.
• Licensed Chiropractor, PA or NP.
• Experience working directly with patients in musculoskeletal, orthopedic, rehabilitation, wellness, or related settings.
• 3 years of leadership or management experience, preferably in healthcare, wellness, or a related environment.
• Demonstrated experience leading teams and coordinating daily operations.
• Strong understanding of anatomy, orthopedic conditions, and recovery processes.
• Excellent communication, relationship-building, and emotional intelligence skills.
• Ability to hold others accountable while creating a positive and collaborative team environment.
• Strong organizational, problem-solving, and decision-making skills.

Preferred Experience & Attributes

• Experience with business operations, financial performance, practice management, or revenue growth.
• Comfort using technology, business systems, and digital platforms.
• Strong business acumen and an ownership mindset.
• Ability to analyze performance data and translate insights into action.
• Self-starter who can solve problems, lead through change, and consistently deliver results.
• Ability to balance clinical credibility with leadership and business responsibilities.

Schedule

• Full-Time
• Monday–Friday
• 8:00 AM–5:00 PM

Compensation

• Base Salary: $60,000–$80,000 annually
• Performance-based bonus

Benefits

• Medical Insurance
• Dental Insurance
• Paid Time Off (PTO)
• 401(k)

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Retirement plan
• Vision insurance

Application Question(s):

• If offered the position, how soon could you start?
• How comfortable are you with engaging in conversations with medical providers of various levels?
• What specifically excites you about the opportunity to join OrthoLazer?
• Do you have any prior experience working with musculoskeletal conditions or post-operative orthopedics? If so, can you elaborate on that experience and how it has prepared you for this role?
• The Center Director plays a critical role in ensuring the highest level of customer service. Can you describe a time when you visited a place with exceptional customer service. What made their customer service meaningful and memorable? How can you take what you learned from that experience and bring it to life in this role?

Education:

• Bachelor's (Required)

Experience:

• Management: 3 years (Required)

Ability to Commute:

• Marietta, OH 45750 (Required)

Work Location: In person

Salary : $60,000 - $80,000