What are the responsibilities and job description for the Patient Access Specialist position at OrthoGeorgia?
OrthoGeorgia is seeking a friendly, energetic, individual to serve as a full-time member of the Patient Access team. The Patient Access Specialist performs a variety of patient registration, check-out, scheduling, and billing duties. The successful candidate will have a passion for customer service, a pleasant personality, and a high level of confidentiality and professionalism. If you meet our background requirements, and are looking to work for a great company, this position may be ideal for you!
Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.
Our recruitment process involves a thorough review of all applications and resumes to find the best match for our current needs. Your application will be considered during the initial screening process. If you are selected to proceed, we will conduct a telephone screening. Based on this, we may invite you for a face-to-face interview. However, please note that due to the high volume of applications, we are unable to respond to status requests. We appreciate your understanding and thank you for considering OrthoGeorgia as your potential employer.
Job Type: Full-time
Pay: $15.50 - $21.90 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Application Question(s):
- Do you have experience scheduling patient appointments in a medical practice?
- Which EMR systems have you used?
- Do you have experience verifying insurance eligibility and benefits?
- Do you have experience collecting patient demographics and updating patient records?
- Have you worked in a call center or high-volume phone environment?
- Are you comfortable discussing financial responsibilities with patients, including copays and balances?
- How do you maintain professionalism during difficult conversations?
- How would you handle an upset patient who is frustrated about an appointment delay?
- Describe your approach to providing excellent customer service.
Education:
- High school or equivalent (Required)
Experience:
- Patient Access Specialist : 2 years (Required)
Ability to Commute:
- Warner Robins, GA 31088 (Required)
Work Location: In person
Salary : $16 - $22