What are the responsibilities and job description for the Front Desk Receptionist position at Orthodontic Specialists?
Job description:
Hiring Now!
At Orthodontic Specialists, we are seeking a highly motivated person to join our growing team!
We are seeking someone who is energetic, friendly, passionate and comfortable working in a fast-paced environment. You will be expected to interact and provide excellent customer service and care to our wonderful patients and their families.
At our office, we seek team members who are as passionate as we are about working together to drive better life outcomes for our patients.
This is a full-time position.
Duties:
- Welcome patients and visitors to the office in person and on the telephone, answering inquiries or referring questions to other team members.
- Schedule appointments for the clinical team to optimize patient care and satisfaction, provider time and most effective use of examination and treatment rooms.
- Prepares a daily schedule of examinations for each provider.
- Create and maintain patient files, making sure informed consents, financial contracts, HIPAA forms, and medical histories are up to date.
- Maintains reception area in a neat and orderly condition.
- Assists patients with insurance information and billing questions.
- Work with centralized billing to assure patient ledgers and insurance ledgers are accurate and up to date.
- Contact patients and insurance companies to discuss patient accounts.
- Ability to handle sensitive information in a confidential manner in compliance with HIPPA regulations.
Pay: determined by experience and qualifications
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person