What are the responsibilities and job description for the Orthodontic Front Desk Associate position at Orthodontic Specialists of Florida?
Our busy, multi-location orthodontic practice (Fort Myers and Naples) is seeking a reliable, professional, and team-oriented individual. Candidates must be able to travel to all locations as needed, have excellent customer service skills, a professional appearance, and be able to multitask. Spanish speaking is required.
Serious inquiries only, please.
Requirements
- At least 1 year of medical/dental office experience
- Travel to 3 offices
Responsibilities and Duties
- Greeting patients, answering phones, providing information about the practice and services, and addressing patient inquiries or concerns
- Marketing in person and via social media to help attract new patients.
- Scheduling appointments, confirming appointments, managing appointment changes and cancellations, and optimizing the dentist's schedule
- Processing payments, managing insurance claims, handling billing inquiries, and providing financial counseling related to treatment
- Managing multiple tasks simultaneously, such as answering phones, checking patients in, and scheduling appointments, while maintaining a professional and welcoming demeanor
- Any other duties directed by the office manager.
Qualification and Skills
- Dental/Orthodontic knowledge , and more importantly, an understanding of the dental philosophy of the Orthodontist (preferred but not required)
- Excellent communication and presentation skills, poise, professional appearance
- Organized, systematic and with good follow-through
- Positive attitude and enthusiasm
- Ability to work well in teams
- Be able to multitask (complete tasks on patient and non-patient days)'
'Benefit Conditions: Waiting period may apply
- Only full-time employees eligible
Work Remotely
- No
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Language:
- Spanish and English (Required)
Ability to Commute:
- Fort Myers, FL 33907 (Required)
Work Location: In person
Salary : $14 - $16