IT Project Manager

Description

About Us:

At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.

Learn more about our IT Project Manager position:

 At Orthodontic Experts Management, the IT PM is responsible for all aspects of assigned OEM IT projects throughout the full project lifecycle. 

Tasks include but are not limited to:

IT Project Management 

• Manage the OEM IT side of assigned IT projects in collaboration with IT MSP and other external parties.
• Organize meetings, create agendas and minutes, meet with stakeholders to address project goals, identify internal resources needed, and create project plans for submission, approval, and execution.
• Once project plan is approved, capture all project information in GRC platform.
• Gather and analyze requirements, develop or coordinate work plans, schedules, resource plans, risk identification, and mitigation plans.
• Set and track milestones, account for delays, including setting new expectations as required.
• Adhere to budget, schedule, scope of project work, and escalation issues timely. 
• Manage internal project resources and coordinate with external project managers to meet project requirements.
• Ensure consistency and adherence to company policies and procedures.
• Drive project commitments with a clear chain of accountability. Ensure on-time completion.
• Prepare project status reports, identifying potential roadblocks and intervention needed.
• Provide training, create training materials, and other information as warranted for project hand-off to production environment.
• Other duties as assigned.

Procurement

• Research vendors to negotiate best pricing for IT asset procurement and licensing.
• Work with IT MSP to ensure that products to be purchased are consistent with existing OEM technology platform, security stack, and industry standards.
• Review invoices against orders received in a timely manner, following policies and procedures for processing.
• Ensure a timely and accurate exchange of goods and services by maintaining an accurate inventory of OEM IT assets and software licensing via GRC platform.

Documentation

• Responsible to create and maintain full project documentation, including those of the IT MSP, in GRC platform.
• Responsible for the delivery of a runbook at the end of every project that has been tested for quality assurance and has been signed off on by the project owner.
• Participate in auditing of runbooks.
• Create technical documents, including runbooks, and additions to BCP / DRP.

Supervisory/Management Responsibilities

None

Requirements

Required:

• Minimum bachelor's degree and 3 years of hands-on experience as an IT PM.
• Proficiency with project management methodologies.
• Proven success leading the delivery of complex IT projects into production environment. This includes, and is not limited to applications, IT procedures, infrastructure upgrades, hardware deployment, network configuration, security, training, and cloud migrations.
• Exceptional documentation and communication skills.
• Strong hands-on technical expertise with IT infrastructure, application development, and cloud technologies.
• Travel is required to local and out-of-state locations. Valid driver’s license required.
• Provide hands-on support as needed.

Preferred:

• Six Sigma or PMP certification.
• Experience in a healthcare environment.

Working Hours/ Location:

• Based out of: 1700 W Higgins Rd Des Plaines, IL 60018; Onsite
• Hours: 8:30 AM to 5:00 PM
• Exempt/Full-Time

Benefits (for our full-time employees):

• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatment (After 1 year of employment)

Salary : $92,000 - $110,000