What are the responsibilities and job description for the Patient Services Specialist- Gastonia position at OrthoCarolina?
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us We are currently searching for a Patient Services Specialist to work with our OrthoCarolina Gastonia team. The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims. Essential Functions: Prepares paperwork necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due. Follows the process for release of medical information and FMLA/disability forms completion as requested. Skills and Abilities: Excellent customer service skills Working knowledge of insurance Epic/EMR background a plus Medical terminology Qualifications: High school graduate and/or associate or bachelor's degree Prefer minimum of one year experience in medical clinic setting. Employee Type Regular Qualifications Skills Education Certifications Language Work Experience With expert physicians and care providers in locations throughout our region, OrthoCarolina is one of the nation’s leading orthopedic practices and your destination for comprehensive orthopedic care. We bring expertise in the areas of foot and ankle, hand, hip and knee, shoulder and elbow, spine, sports medicine and pediatrics to offer a continuum of care unmatched in our region — and throughout the country. OrthoCarolina. You. Improved.
