Surgery/Front Office Coordinator

Job Overview

We are seeking a dedicated and organized Surgery/Front Office Coordinator to join our healthcare team. The Surgery/Front Office Coordinator will play a vital role in facilitating smooth surgical operations by providing exceptional administrative and patient support. This position requires strong customer service skills, familiarity with medical terminology, and proficiency in medical scheduling and electronic medical records (EMR/EHR) systems. The ideal candidate will be proactive in managing communication, coordinating front office coverage, and supporting clinical staff to ensure efficient surgical workflows.

Responsibilities

• Serve as the primary point of contact for patients, surgeons, and staff regarding surgical procedures and scheduling.
• Provide excellent customer service through phone communication, addressing patient inquiries, confirming appointments, and relaying important information.
• Manage medical scheduling for surgeries, ensuring timely coordination of pre-operative and post-operative appointments.
• Utilize EMR/EHR systems to document patient information accurately and maintain up-to-date records.
• Support medical administrative tasks such as preparing documentation, verifying insurance information, and processing necessary paperwork.
• Communicate effectively with clinical teams to coordinate surgical procedures and ensure all necessary preparations are completed.
• Assist with front office cross-training to provide coverage as needed, supporting overall clinic operations.
• Maintain knowledge of medical terminology relevant to surgical procedures to facilitate clear communication within the team.

Qualifications

• Prior experience in healthcare administration or a related role is preferred.
• Strong customer service skills with a professional and empathetic approach.
• Proficiency in phone communication and handling patient inquiries efficiently.
• Familiarity with medical terminology relevant to surgical procedures.
• Experience with EMR/EHR systems for documentation and record management.
• Excellent organizational skills with the ability to manage multiple schedules simultaneously.
• Ability to work collaboratively within a team and support front office functions as needed.
• High school diploma or equivalent; additional certification or training in healthcare administration is a plus.

This position offers an engaging opportunity to contribute to patient care coordination while developing valuable skills within a dynamic healthcare environment.

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Are you able/willing to travel to Billings, MT for 2-4 weeks for training?
• What interests you about this role?

Experience:

• Medical receptionist: 1 year (Required)
• Appointment scheduling: 1 year (Required)
• Surgery Scheduling: 1 year (Preferred)

Work Location: In person

Salary : $22