Director of Operations

The Director of Operations is responsible for overseeing the company’s day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.

The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.

Key Responsibilities

• Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
• Develop and execute strategic operational plans that align with company objectives.
• Lead teams across multiple departments, including finance, marketing, HR, and operations.
• Manage operational budgets, ensuring efficiency and fiscal discipline.
• Identify, assess, and mitigate business risks to maintain stability and compliance.
• Build competitive advantage through operational excellence and continuous improvement initiatives.
• Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
• Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
• Implement technology-driven process enhancements to scale operations and improve quality.

Requirements

• Bachelor’s Degree required; advanced degree preferred.
• Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
• Strong analytical and data-driven approach to business management.
• Critical thinker with excellent problem-solving and decision-making skills.
• Ability to translate strategic goals into actionable plans with measurable outcomes.
• Excellent communication and presentation skills.
• Demonstrated integrity, professionalism, and commitment to company values.
• High level of computer literacy and comfort with modern business technology.
• Hands-on leadership style with attention to detail and follow-through.

Additional Information

This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration