What are the responsibilities and job description for the Fire Alarm Field Service Technician (EL06/NICET) position at ORR Corporation?
Since 1948, the Orr family has employed a talented team of associates who are committed to ORR Corporation’s mission of protecting people, property and the environment. Today ORR supports more than 300 associates across the country while still maintaining the principles of safety, family and integrity that they were built on so many decades ago. When you join the ORR family, you know who you’re working for and what you’re working for. Let our past inspire your future. Learn more about what it's like to work for ORR!
JOB SUMMARY
As a Field Service Technician, you will work with some of the largest and most successful companies in the world and will receive top-notch training on industry-leading fire alarm systems and fire suppression equipment. This is your chance to join a company where you will be appreciated and will be a member of an elite team covering Seattle, WA and the surrounding area.
ESSENTIAL DUTIES AND RESPONSIBILITIES
General Responsibilities
Schedule and coordinate service appointments with customers.
Accurately document inspection and testing results in company systems.
Respond to emergency service requests and provide timely resolutions.
Review inspection findings with customers and provide basic system training.
Maintain company tools and equipment and follow all safety and compliance standards.
Adhere to NFPA codes, AHJ regulations, and company policies.
Perform other duties as assigned.
Fire Alarm & Fire Suppression
Perform service on the majority of OPS System brands and applications.
Perform all inspection and testing tasks on fire alarm and special hazard fire suppression systems according to OPS work instructions.
Record inspection and test results in companies' electronic inspection program.
Respond to emergency service requests and take appropriate action.
Perform in depth trouble shooting, repair and replacement of system equipment.
Review inspection and test results with the customer.
Conduct training with customers on the functionality of the fire system.
Assist in installation and commissioning tasks.
Other duties as assigned.
Fire Sprinkler
Perform inspection and testing of fire sprinkler systems and components in accordance with NFPA standards and AHJ requirements.
Prepare and submit clear, detailed inspection reports and documentation.
MINIMUM EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent, required.
Five years’ experience in servicing electrical/mechanical systems in the fire alarm or special hazard fire suppression industry, required.
Experience reading blueprints, required.
Associate degree in electronics or related field, preferred.
NICET Level II Fire Alarm certification, required.
NICET Level II Inspection and Testing of Water-Based Systems, required
EL-06 License required.
Experience with the following manufacturers: Fike, Kidde, Potter, Silent Knight, Siemens, Vesda, and Notifier, preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of Google Workspace and/or Microsoft Office products
Knowledge of Inspect Point
Strong time management skills.
Capable of using Windows-based software as well as mobile iPad applications.
Excellent verbal and written communication skills.
Organized and detail-oriented.
Strong critical thinking and problem solving skills.
Self-directed with the ability to work autonomously.
Demonstrated customer service mindset.
Work Environment/Physical Demands
This is a remote position that would be deployed from the associate’s home to local job sites for installs, service, or repairs.
Company vehicle, tools, technology, and equipment provided.
Occasional on-call days and/or overtime required for unscheduled service needs.
Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
Overnight travel required up to 25% of the time.
Once you land this position, you’ll get to enjoy:
Working for a company where the associates are viewed as the company’s greatest asset.
Being part of something you can be proud of – making a difference in the health and wellness of people and our planet.
A growing company with a first-class reputation in our respective industries.
A culture that is fun, family oriented and entrepreneurial.
A company that offers a focus on work life balance and encouragement to make a big impact.
A caring group of associates with a commitment to make the communities we work in better for all.
Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development.
Equal opportunity employer/ Veterans/ Disabled
