What are the responsibilities and job description for the Furniture Sales Specialist position at Ornate Furniture?
Ornate Home Furniture & Mattress is looking for an experienced, motivated Furniture Sales Specialist who wants to grow with our company.
This position is ideal for someone who is confident in both in-store and phone sales, takes ownership of the showroom, and knows how to turn customer inquiries into completed sales. The right candidate will help manage daily store operations, open and close the showroom, answer incoming calls, follow up with customers, and provide an excellent shopping experience from start to finish.
Responsibilities
- Assist customers with furniture and mattress selections in the showroom
- Answer incoming phone calls and respond to customer inquiries professionally
- Generate sales through phone conversations, text messages, email, and in-store interactions
- Follow up with leads, quotes, and previous customers to close sales
- Open and close the showroom and complete daily opening and closing procedures
- Process orders, payments, financing applications, and customer information accurately
- Explain product features, availability, delivery timelines, warranties, and financing options
- Maintain a clean, organized, and professional showroom
- Work closely with the customer service, delivery, and management teams
- Resolve customer concerns professionally and escalate issues when necessary
- Help the company improve its sales process and grow the store’s revenue
Qualifications
- Previous furniture, mattress, retail, automotive, appliance, or commission-based sales experience preferred
- Strong sales, communication, and customer service skills
- Comfortable selling both in person and over the phone
- Ability to follow up consistently and confidently ask for the sale
- Responsible and trustworthy enough to open and close the showroom independently
- Comfortable using computers, point-of-sale systems, email, and basic CRM tools
- Organized, dependable, and able to work without constant supervision
- Available to work weekends and retail hours
- Bilingual English and Spanish is a plus
What We Are Looking For
We are not looking for someone who simply waits for customers to walk in. We want a proactive salesperson who follows up with leads, builds relationships, takes responsibility for results, and wants to grow into a larger role as the company expands.
What We Offer
- Competitive hourly pay plus commission
- Strong earning potential based on performance
- Employee discounts
- Training and product support
- Opportunities for advancement and increased responsibility
- A growing company where strong performers can build a long-term career
Job Type: Full-time
Schedule: Retail hours, including weekends
Compensation: Hourly pay plus commission; based on experience and performance
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Retail sales: 1 year (Preferred)
Work Location: In person
Salary : $17 - $22