What are the responsibilities and job description for the Family Support Worker – Prisoner Family Services – HMP Wayland position at Ormiston Families?
Home > Family Support Worker – Prisoner Family Services – HMP Wayland
Family Support Worker - Prisoner Family Services - HMP Wayland
Salary: £14,687 per annum, (FTE £24,479) (Real Living Wage)
Based: HMP Wayland Visitors’ Centre
The post advertised is a temporary Maternity cover position, working part-time (21 hours per week).
Working Pattern: We facilitate visits on Mondays/Wednesdays/Thursdays/Fridays/ Saturdays & Sundays.
We are recruiting for a Family Support Worker to work the following:
HMP Wayland, part of the main HMP Estate, offers a varied and exciting opportunity to work in a busy yet rewarding environment where no two days are the same. You will be required to obtain and retain enhanced security vetting for this role.
We are seeking a Family Support Worker to join the team in providing effective and efficient running of the Visitor Centre, Play Area in the Prison Visits Hall, assisting on Family Days to ensure prisoners and their families have a valuable visiting experience, improving the quality of visits for children, young people and families, and helping to maintain positive, healthy and supportive family relationships.
Ideally, you will have experience of dealing with people in a customer service-based role and be able to demonstrate excellent communication and problem-solving skills, sometimes under challenging circumstances, whilst embracing a non-judgemental and empathetic work ethic. Experience in providing play activities for children of a range of ages would be advantageous.
Please note: You will also need to be able to have access to a car or be driven to the Prison as HMP Wayland is in a remote location and is not accessible via Public Transport.
To apply, please click on the apply online button.
Closing date for applications: 9am, Wednesday 27th May 2026
Safeguarding And DBS Requirements For Your Role
Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
Family Support Worker - Prisoner Family Services - HMP Wayland
Salary: £14,687 per annum, (FTE £24,479) (Real Living Wage)
Based: HMP Wayland Visitors’ Centre
The post advertised is a temporary Maternity cover position, working part-time (21 hours per week).
Working Pattern: We facilitate visits on Mondays/Wednesdays/Thursdays/Fridays/ Saturdays & Sundays.
We are recruiting for a Family Support Worker to work the following:
- Monday 9:30am-4:30pm (6.5 hours with 30 mins unpaid break), Wednesday 1:30pm-4:30pm (3 hours), Thursday 9:30am-4:30pm (6.5 hours with 30 mins unpaid break), and one day at the weekend, either Saturday or Sunday 11:30am-4:30pm (5 hours per shift) as per the agreed roster.
- A degree of flexibility will be required at times to meet operational demand.
HMP Wayland, part of the main HMP Estate, offers a varied and exciting opportunity to work in a busy yet rewarding environment where no two days are the same. You will be required to obtain and retain enhanced security vetting for this role.
We are seeking a Family Support Worker to join the team in providing effective and efficient running of the Visitor Centre, Play Area in the Prison Visits Hall, assisting on Family Days to ensure prisoners and their families have a valuable visiting experience, improving the quality of visits for children, young people and families, and helping to maintain positive, healthy and supportive family relationships.
Ideally, you will have experience of dealing with people in a customer service-based role and be able to demonstrate excellent communication and problem-solving skills, sometimes under challenging circumstances, whilst embracing a non-judgemental and empathetic work ethic. Experience in providing play activities for children of a range of ages would be advantageous.
Please note: You will also need to be able to have access to a car or be driven to the Prison as HMP Wayland is in a remote location and is not accessible via Public Transport.
To apply, please click on the apply online button.
Closing date for applications: 9am, Wednesday 27th May 2026
Safeguarding And DBS Requirements For Your Role
Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
Salary : $14,687