What are the responsibilities and job description for the Coffee Service Technician position at Orleans Coffee?
Coffee Service Technician
Qualifications:
Education: High School Diploma or equivalent.
Experience: At least 3 years of specialty coffee experience, tools-in-hand servicing and training usage on traditional and automatic espresso machines, grinders, brewers and water conditioning systems. Able to diagnose and solve plumbing, electrical, mechanical, and water quality related problems on coffee systems.
Customer Service: Strong interpersonal skills and a drive toward excellent customer service, possess an innate desire to serve. Ability to handle high-stress situations and problem solve with customers.
Aptitude: Organized, driven, high attention to detail and self-motivated with sound judgment. Can work in a fast-paced, rapidly changing environment that is very customer centric. Ability to effectively multi-task and make quick decisions in a changing work environment. Takes initiative to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so.
Computer Skills: Experience with Microsoft Office programs Word, Excel helpful; QuickBooks or similar software; Handheld devices and the ability to learn new software if applicable.
Communication: Excellent communication skills, both written and verbal. Ability to use phone, email, and video conference technology to communicate with internal and external parties. Ability to communicate clearly, concisely, and courteously in all instances. Comfort with engaging with diverse populations
Physical Effort: Frequently required to sit, stand, walk, use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; frequently lift heavy and/or move up to 60 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, peripheral vision and the ability to adjust focus.
Travel: Current valid driver’s license and clean driving record. Ability to travel regionally on a regular basis.
Attendance: Ability to report to work regularly and on time.
Starting pay is $17.00 , based on experience
Benefits: Medical, Dental, Vision, Chubb, New York Life, 401k with matching up to 4%.
Pay: From $17.50 per hour
Experience:
- coffee: 1 year (Preferred)
Ability to Commute:
- Kenner, LA 70062 (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $17 - $18