What are the responsibilities and job description for the Service-to-Sales Vehicle Acquisition Specialist position at Orlando CDJR?
Service-to-Sales Vehicle Acquisition Specialist
Orlando Dodge — Orlando, FL
Orlando Dodge is looking for an outgoing, motivated Vehicle Acquisition Specialist to help us purchase vehicles from customers visiting our service department.
Your primary focus will be identifying vehicles we want to buy, coordinating appraisals, and speaking with customers about selling their vehicles directly to the dealership. When a customer is interested in upgrading, you will also help connect them with our sales team to explore a trade-in and new vehicle purchase.
Customers do not need to purchase another vehicle for us to buy theirs.
Responsibilities:
- Review daily service appointments to identify potential vehicle acquisition opportunities.
- Build relationships with service customers and ask about their interest in selling or trading their vehicles.
- Inspect vehicles, gather vehicle information, and work with management to complete appraisals and establish purchase offers.
- Present offers, answer questions, and follow up with customers.
- Coordinate with service advisors and sales managers to create a smooth customer experience.
- Maintain accurate customer notes and follow-up activity in the CRM.
- Help coordinate paperwork and vehicle hand-offs for completed purchases.
- Work toward dealership vehicle acquisition goals.
What we’re looking for:
- Strong communication skills and confidence approaching customers.
- A friendly, professional approach without high-pressure tactics.
- Consistent follow-up, organization, and a self-motivated attitude.
- Automotive sales, service advisor, appraisal, or vehicle buying experience preferred.
- Ability to work closely with both service and sales teams.
If you enjoy talking to people, recognizing opportunities, and making deals happen, apply today to join Orlando Dodge.