What are the responsibilities and job description for the Outbound Telesales Agent position at Orkin?
Overview
Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!
We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. Work shifts vary Monday - Saturday from 9am - 9pm EST.
It’s a role that combines your competitive drive and your desire to be part of a talented team. You’ll have the ability to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With our training program, you’ll receive all the tools you need to succeed. Plus, if there’s one thing, we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.
Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! 📱
Responsibilities
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.
Our Outbound Sales Representatives are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.
In this role, you will provide World Class Customer Service and Inbound Phone Sales to our customers.
Orkin’s ABCs of a successful Outbound Sales Representative are:
Qualifications
What’s required
Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!
We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. Work shifts vary Monday - Saturday from 9am - 9pm EST.
- Must be available to attend training Mon - Fri from 9am - 6pm EST
- Must reside in the continental US
It’s a role that combines your competitive drive and your desire to be part of a talented team. You’ll have the ability to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With our training program, you’ll receive all the tools you need to succeed. Plus, if there’s one thing, we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.
Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! 📱
Responsibilities
At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams.
Our Outbound Sales Representatives are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.
In this role, you will provide World Class Customer Service and Inbound Phone Sales to our customers.
Orkin’s ABCs of a successful Outbound Sales Representative are:
- Answer questions from prospective customers regarding Orkin services
- Build rapport and handle objections within a conversational call flow
- Close pest control sales via the telephone and schedule the initial service
- Work remotely from your home office. You must have a minimum of 100 mbps upload/50 mbps download or higher, high speed internet connection. We will provide the computer and other equipment necessary to be successful in this role
- Support our field's peak season that starts building around February
- Manage the customer relationship to ensure best in class service, while also identifying opportunities for cross-selling and up-selling
- Use different gamification methods as a tool to measure performance
- High performing lead generation strategy – Our systems bring the buyers to you
- Four-week quality Training Program that will equip you with the skills and knowledge to grow professionally. Must be available to attend training Mon - Fri from 9am - 6pm EST
- Gamification methods to measure performance and increase engagement virtually
- Variety of Schedules (Work schedules may fall anytime between 9 AM and 9 PM EST, Monday through Saturday)
- Great pay and incentives - Hourly pay of $18 plus commission based on performance. On average, our sales agents earn between 50-65K annually...and our top earners make significantly more! Ask about our compensation guarantee!
- A Competitive Compensation package with upward earnings potential
- Comprehensive benefits package including medical, dental, vision & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid time off and holidays
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Founded in 1901, Orkin Pest Control is a global residential and business service provider
- Consecutive years of improved earnings with over 2 million customers
- Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
- Orkin’s National Contact Center is a high energy, fun and collaborative work environment with strong management
Qualifications
What’s required
- High School/GED
- 2 years of telesales experience with a proven track record of hitting sales quota's
- 2 years of cold-calling and/or telemarketing experience
- Will be required to make 200 phone calls per day
- High level of PC knowledge as you will be required to navigate through multiple systems while speaking with customers on the phone
- We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law
- Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
- A workspace with adequate furnishings (e.g., a desk and chair) and lighting
- Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem
- Must reside within commuting distance of greater Atlanta, GA metro area
- Highly proficient math skills
- Excellent negotiation skills
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office
- Comfortable working in a high-volume role
- Demonstrated ability to prioritize tasks and manage time efficiently
- We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences
Salary : $18